Source: socialmail.biggu.com
Here it is! Big In Japan's new email to RSS feed. Once you are signed up for an account from Biggu, create whatever-you-want@biggu.com The feed can be set to be private or public, and voila! You have an instant feed from an email account. This can be used for support easily.
Source: webmonkey.com
Wired's WebMonkey has a great how-to on using WordPress for setting up a great Blog Over the last few years, WordPress has emerged as one of the best blogging tools available.
Source: veen.com
Content management is a process and not a sofware package, and most companies don't need a CMS at all.