Just Host Limited

Category » Email Assistance

There were 12 articles found in this category:

1. Why can I not send e-mails?
   If you are having difficulty sending e-mails using a program such as Outlook, Outlook Express, Apple Mail or Thunderbird, please check the following: - Is your ISP (Internet Service Provider) blocking external SMTP servers from being used when you are on their network? Contact your ISP and ask t ...
2. How can I manage the spam I am receiving?
   Just Host offers Spam Assassin through cPanel. SpamAssassin is an automated email filtering system that attempts to identify spam messages based on the content of the email's headers and body.You can enable SpamAssasin through your cPanel account under the 'Email Mangement' menu.
3. How many emails can I send an hour ?
   Just Host's shared servers allow an account to send a total of 200 emails per hour. If you need to send more then that per hour please contact our support team for suggestions or solutions on support@justhost.com.
4. How do I setup my email account to use Mac Mail ?
   To setup your email account using Mac Mail please follow the steps below: - Launch the Mail application which is usually located in the Dock - Go to the 'Mail' menu option in the menu bar and select 'Preferences' - Click the 'Accounts' tab and then click the + button in the bottom left corner - ...
5. How do I add my email account to Entourage (Mac)?
   To add an email account to Entourage v11 please follow the below steps: - Open Entourage and click on 'Tools' and then 'Accounts'. - Click on 'New'. - Enter your name and click the right arrow. - Choose 'I already have an email address', type in the email address and click the right arrow. - Ent ...
6. How do I add my email account to Outlook Express 6.0?
   To add your email account to Outlook Express - Version 6.0 please open Outlook Express and then follow the below steps: - Click 'Tools' then 'Accounts' - Click 'Add' then 'Mail' - Type in your Name and click 'Next' - Type in your email address and click 'Next' - Choose POP3 as the incoming m ...
7. How do I create an email forwarder?
   To create an email forwarder please login to your cPanel account at: www.yourdomain.com/cpanel (where yourdomain is your domain name) then follow the steps below: - Click on 'Forwarders' under the 'Email Manager' menu - Click on 'Add Forwarder' - Type in the 'Address to Forward' and the 'Forward ...
8. Is IMAP supported?
   IMAP is enabled by default on the shared hosting server plans, there is no configuration required from within cPanel. In your email program you would use IMAP instead of POP3. Use your full email address as your account username and your email password, use yourdomain.com as your incoming and o ...
9. What is Email spoofing ?
   Email spoofing is when someone sends an email that looks like it came from a domain that it did not. There is currently no way to prevent email spoofing.
10. Does Spam Assassin work on email accounts with forwarding ?
    SpamAssassin works on all incoming emails, including mail that is forwarded to another email account after it is received.
11. Why are my emails not getting to Hotmail or Yahoo customers ?
    It is common for messages from certain IPs to be filtered based on the recommendations of Microsoft's SmartScreen filter, which is built around the technology of machine learning. SmartScreen's filters are trained to recognize what is and isn't spam, no specific details about what these filters ...
12. How do I insert URLs and jpegs in webmail?
    Horde is one of the many email programs offered through Just Host and is the best to use for inserting URLs and jpegs as it has a built in HTML editor. When you are composing a message click 'Switch to HTML composition' which is right above the body of the email. Through this feature you can edi ...