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Category Icon Resellers (139)

rss button Category » Troubleshooting

There were 3 articles found in this category:

  1. questionI ordered an SSL or static IP and now my site is down.
    When you order an SSL we assign a static IP to your account. A static IP is required for securing the traffic between your website visitors and your website. The SSL encrypts the session between the visitor and your site. When we assign a static IP, the new information about where the site is lo ...
  2. questionHow do I transfer my existing website to JustHost?
    If you have been using cPanel with your previous host then you need to create a full backup of your account on the old server, then transfer the backup files via FTP from the old server to your new account with JustHost. Please then inform us when this is done and we will restore your account fr ...
  3. questionSitebuilder error : Domain yourdomain.com does not point to xxxxx account
    Problem when customers see error messages like : «domain xxxxx.com does not point to xxxxx account» This message appears because of one of the following reasons : a) the main domain is not pointed to our nameservers or it was pointed less than 24 hours ago . To fix this you need to set our names ...