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  • E-mail
    E-mail Us
    Open a support ticket with our technical team. We will look into your issue and normally respond within 24 hours.


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  • Live Chat
    Live Chat Support
    Have a quick question or need help right away? Our live chat team is available to assist you in realtime 24/7.

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  • Phone Support
    Call Us
    Call us directly. An agent will assist you over the phone.


    Toll-free US
    (888) 755-7585

    Outside US
    (801) 494-8420

    Department Hours
    • Customer Service (x110)
      Open 24 hours 7 days a week!
    • Billing Dept. (x213)
      Mon-Sat 6am-10pm (MST)
      Sun 8am-10pm (MST)
    • Legal/TOS Dept. (x5)
      Mon-Sun 6am-10pm (MST)
    • Verification Dept. (x4)
      Mon-Sat 8am-9pm (MST)
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  • Postal Mail
    Mail Us
    Here is where to send documents, legal requests, or payments.

    Just Host Inc.
    70 Blanchard Rd
    Burlington, MA 01803
    USA

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    Browse your past Just Host ticket history. *Note: You need to be logged in before viewing ticket history.
  • Terms of Service
    Review the Just Host Terms of Service.
  • Browse Knowledgebase
    Need an answer fast? Browse our knowledgebase for articles on a broad range of topics.
  • Server Status
    Check the server status for your domain.
  • Getting Started Wizard
    Step-by-step guides with video tutorials for the most common tasks for new customers.
  • Video Tutorials
    Now with over 60 video tutorials to show how to use your hosting account.

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Managing Your Email Accounts - Video "How-to" Tutorial
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FTP - Uploading the website
How do I upload my web site? (updated 357 days ago)
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Just Host Nameservers (NS)
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.htaccess Tutorial
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