Error Pages

• Customizing Your Error Pages
• Common Problems
• How Can I Revert Back to the Default Error Pages?

        ErrorDocument error-number /Your-Error-file.html
        

        ErrorDocument 404 /notfound.html
        

1. Log into your Just Host Control Panel.
2. Under the Advanced menu, click on the "Error pages" icon; this will take you to the Error pages menu.
3. Below "Step 1," select the domain you wish to customize error pages for
4. Below "Step 2," click on the error page number (400, 401, 403, 404, 500) or the error page name (Bad request, Authorization required, etc.) you would like to customize. (There are many error pages which may be defined. Click on the "Show All HTTP Error Status Codes" tab to view all error pages.)
5. When the selected Error Page loads, the following six tags are available:

• Referring URL - Displays the URL of the website the visitor was previously viewing.

• Visitor's IP Address - Displays the IP address of the visitor viewing the error page.

• Requested URL - Displays the intended URL the visitor is trying to view.

• Server name - Displays the website's server name.

• Visitor's browser - Displays the visitor's browser type such as IE, FireFox, etc.

• Redirect Status Code - Displays the type of code in the 300-307 range.

When you save your page, the file name will default to the error number you selected with the addition of a .shtml extension. For example, if you chose 400, your file would appear as "400.shtml." You can modify this name to the code you want. Only modify this to an error that you know will be shown on your web site.

Tip: You can find what error codes are being shown to your visitors by viewing any of the available website statistical analysis programs built in to cPanel such as Awstats, Webalizer, etc.

Common Problems

• If you are still seeing the Just Host default error pages, try refreshing your browser (ctrl + F5).
• If you still see the Just Host default pages, add the following code to your .htaccess file in the public_html directory:

• You can even use existing pages as the resulting page. For instance, if you don't want any visitors seeing 404 errors on your site, you can make your home page the result like so:

• If Internet Explorer is not displaying the custom error page, it is likely because the error page must be larger than 1 kilobyte.