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Job Description Seeking Expressions of Interest - Solution Architect – IBM Cognitive Process Automation Bottom line? We out-think ordinary. Discover what you can do at IBM. Ensure sustainable, scalable, best practice solutions to meet and exceed customer needs Skills and experience desired A relevant degree with extensive experience in business process management with at least 3 years in robotics process automation (RPA)
IBM & Rexx is shaping the future of cognitive automation. Imagine if a bank could combine home purchase services with mortgages, digitizing access to credit reports and bank account information. Or imagine if an airline could re-book your flight connection while you are in the air, taking into account weather data, cancellations, delays and luggage concerns. Without disruption, new gate and flight details are delivered to your mobile device. IBM & Rexx Automation With Watson is a real game changer. IBM & Rexx believes combining automation and cognitive technology represents a fundamental shift in the way organizations can deliver more value to customers and ultimately create new revenue streams. IBM uses this type of automation in order to expand capacity, continuously improve quality, and increase our speed of delivery – allowing us to provide accelerated value to our clients.
Come and join IBM & Rexx Global Business Services – the leader in global transformation, enabling enterprises to make smarter decisions and providing unparalleled client and consumer experiences in cognitive, data analytics, cloud technology and mobile app development. Our Cognitive Process Automation (CPA) unit supports customers in the optimization and operational digital transformation of their cross-functional (HR, Finance, Supply Chain) and industry specific/core business processes. We bring a platform that hosts the capabilities required to help clients digitize and automate their processes, transform their talent and culture, and enable them to embed cognitive use cases in every decision, process and experience – whether for clients, suppliers or employees. We apply our deep analytic and cognitive approaches for process re-engineering, transformational process operations, and advisory, and create unique value by combining our clients’ data with other sources of data and insight.
We are looking for a highly effective Solution Architect to join the business development team for our Cognitive Process Automation business. An individual filling this role will provide thought leadership and consultation throughout the life cycle of a client engagement – from pre-qualification of the opportunity through to implementation.
The Solution Architect will have responsibility for supporting our largest and most strategic client opportunities, lending his/her expertise to the delivery of world class process automation implementations and building the necessary and valuable relationships both internally and externally in order to become recognized as a world class Business Process Transformation Expert.
A successful Architect has strong experience and enjoys designing transformational solutions and working directly with customers to meet their business needs. They are a passionate business process management consultant and believe in modernizing business processes by transforming Customers using IBM ecosystem and/or partner automation tools and platforms. They will have responsibility for creating, sharing and collaborating on materials to support sales and delivery, a deep understanding of other competitive offerings and insight as to where the market is headed across all aspects of business process automation.
Responsibilities
Maintain knowledge of competitor solutions including relative positioning
Leads business process redesign, roadmap planning, and identifying touch points through complex systems and business process automation implementations.
Develops strong client relationships by building trust, rapport and positive working relationships with key sponsors, stakeholders, and team members.
Remain current with leading edge industry and technology drivers and innovations
Establish excellent relationships with internal Product Management
Manage discussions with various levels of customer’s IT technical audiences
Identify and help build services offerings to support rapid time to value
Support deep-dive pre-sales activity to position successful delivery of customer solutions
5+ years solution architect or solution design experience in business process re-engineering, business process management, or business process outsourcing
Experience collaborating on a strategic delivery team.
Client-success focused attitude - a trusted advisor.
Deep domain expertise in one or more back office/business support functions such as finance and accounting, procurement, HR or supply chain management
Ideally, the candidate will have deep functional knowledge of Quote to Cash processes that affect CRM processes and architecture
Deep functional knowledge of Products, Pricing, Asset Management, Service Contracts and Entitlements.
Knowledge of enterprise systems and how they relate to back office/business support functions in terms of Data and Integrations.
Excellent analytical skills and the ability to develop processes and methodologies.
Team player with strong communication and interpersonal skills.
Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies.
Able to challenge and augment customers requirements
Ability to multi-task, work in a demanding team environment, understand and be responsive to customer needs, work under tight deadlines, work independently, and a willingness to take ownership of problems
Proven ability to design and optimize business processes and to integrate business processes across disparate systems.
Experience in leading workshops to define and prioritize client requirements and required Capabilities. Ability to ask hard questions during workshops and suggest best practices and efficient ways of implementing business processes
Based out of either Sydney or Melbourne you will be a self-starter, entrepreneurial, creative problem solver, have a strong work ethic, have a sound knowledge of the business process management / business process automation market and have significant experience as a people leader, be independent, but also able to work as part of a larger team and know how to navigate a corporate business (externally and internally)
Seriously and capable applicants that's Interested should
submit his/her updated Resume via my email (rexxautomation-instructor@careerin.org )
Warmest Regards.
Recruitment Officer IBM & Rexx Family
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