How do I fix it?
You need to log in to your control panel and modify the affected domain name’s zone file, using the table below as an example.
To Modify or Add DNS Records in PleskLog in to Plesk as an Admin.
From the list of domains at the bottom of the page, click the domain name [...]
Please contact the Advanced Hosting Support team if external Web access is not functioning.
For information on recursive DNS, see What risks are associated with recursive DNS queries?.
NOTE: To perform this procedure, you must be the root user on your server.
To Disable Recursive DNS QueriesUsing SSH, log in to your server with the User ID and Password that you created when you set up your [...]
There are two types of DNS queries: iterative and recursive.
NOTE: We do not allow recursive DNS to run on dedicated or virtual dedicated servers unless it runs locally and for a specific IP range. If we find your server running an improper configuration of recursive DNS, we will exercise our right to suspend your [...]
There are three steps to setting up DNS for websites hosted on your dedicated or virtual dedicated server:Create a zone file for your domain name in Plesk.
Create and register two domain hosts.
Assign your nameservers to your registered domain name.Step 1 — Creating a Zone File for Your Domain Name in Plesk
Plesk automatically creates a zone [...]