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Criminals are always coming up with new, high-tech ways to steal your passwords, credit card
numbers and other vital information. Learn how to protect yourself against their dirty tricks.
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Keeping unauthorized users from accessing your account is the first and most basic step in protecting your personal information. Here are a few tips on creating a strong password:
- Make your password at least eight characters long.
- Include at least one number in your password, preferably in between letters.
- Vary between upper- and lower-case letters.
- Use acronyms or abbreviations instead of common names of family members, pets, sports teams, etc.
- Don’t use the same password for every site or login.
- Go Daddy requires you to change your password(s) every six months, but encourages you to do so more frequently.
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To reset your password(s), simply:
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Log in with your Username or Customer Number and Password |
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Click the "Change Password" link at the top of the page
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Update your password on the Account Security page
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One of the most popular scams is called "phishing" or "pharming" and it works like this:
An email is designed to look like it's coming from a well-known and respected Web site, such as GoDaddy.com. The email states that there's a problem with your account and tells you to click on a link within the email to update your customer information. When you click on the link, you're taken to a fake Web page, again designed to look like the official site, where any information you enter goes directly to the criminals who set it all up. Here are some tips on what to look for:
1. Where does the link take you? Fake emails usually hide the actual Web address within a linked phrase like "Click here" or "Log in". To be safe, always type the Web site address into your browser and log in from there.
2. Does the email ask you for information? Fake emails will ask you to reply with your personal information or to fill it into spaces provided within the email. Beware of any email that asks you to provide:
- Credit or debit card numbers
- Driver's License numbers
- Passwords
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- Bank account numbers
- Social Security numbers
- Your full name
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- Birthdate
- Email addresses
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3. Is the Web page secure? Any time you're asked to give personal information online, the Web address should begin with "https:". The "s" stands for "secure" and is your key to knowing your information is protected.
4. Is the email addressed to you personally? Many phishers send fake emails that use generic greetings, such as "Dear Customer" or "Dear Sir/Madam." Official GoDaddy.com emails are personalized with the name you gave us when you registered.
5. Does the email read well? Fake emails are often littered with misspellings, poor grammar, etc. These mistakes actually help them avoid spam filters, but they should be a dead give-away that they are not from the real GoDaddy.com. All our emails are written with care and proofread by industry professionals.
6. Is the page a 'pop-up'? Fake emails and Web sites will use pop-up windows to collect information. Pop up windows appear without any action on your part and have no address bar or navigation buttons. GoDaddy.com will never ask you to provide information via a 'pop-up' (though we may occasionally use a pop-up to provide you with information).
7. Is there an attachment? Many fake emails will include an attachment that, if launched, could install spyware, launch a virus or more. GoDaddy.com will never send you an attachment or software update via email.
Security products for your email:
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Some registrars use every trick in the book to capture your business - and then leave you feeling foolish. Here are some common tricks to watch out for:
- Bait-and-switch transfers: Some companies offer extremely low-cost or even free transfers. But when it comes time to renew, they sock you with prices that are two, three, or four times the amount that GoDaddy.com charges. GoDaddy.com guarantees that you’ll never renew for more than you originally registered. (The only exceptions would be if the price the registry charges us increased, or if you took advantage of a limited-time, special price. And if the registry increases our cost, yours will go up only by the amount ours did, never more.)
- Unbelievably low prices: All registrars have to pay the registry for the domains they sell, and that price is fixed. So if you see domains priced at less than $6.00*, the seller is actually losing money. How do they make it up? That’s right – they sock you at annual renewal; provide inadequate or no service; and/or charge unreasonably high prices for the other services you need.
- Non-ICANN accredited registrars: Only an ICANN accredited registrar gives you the assurance of knowing your domains will be handled by the most secure and reliable systems in the industry. GoDaddy.com communicates directly to the Domain Name Registries through the fastest connections to the Internet backbone available. Non-ICANN accredited registrars cannot give you this assurance. So look for the “ICANN-accredited” icon. You’ll see it at GoDaddy.com.
- Vanishing companies: One technique the “big guys” use is to launch small companies that offer incredibly low prices. They advertise all over the Internet for a while; capture all the customers they can and then – they disappear. Those unfortunate enough to have registered or transferred a domain to them will be rolled back into the parent company – at the parent company’s much higher rates.
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Security products for your domain:
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They’re two of the most common cyber threats, yet many people don’t really understand what spyware and viruses are or how to protect themselves. Here’s what you need to know:
Viruses: In general terms, a virus is a computer program or code that replicates on its own and spreads to other computers through email or open network connections. While some viruses are more dangerous than others, nearly all are designed to damage or destroy computer data, including files and software programs. Anti-virus software will screen suspicious files and either delete or quarantine them. There are several anti-virus options, from free downloadable programs to expensive professional software suites. GoDaddy.com email accounts include powerful, built-in anti-virus screening to detect and stop viruses before they ever reach your Inbox.
Spyware: Similar to viruses in the way that it often sneaks onto your system through innocent-looking emails or programs, spyware is different from a virus in that it doesn’t self-replicate and will not generally damage data. Instead, spyware can cause a number of different types of problems – from monitoring and reporting which Web sites you visit to stealing your private and personal information (such as user names, passwords, credit card and bank account numbers and more) which allows them to steal your identity, empty your bank account, run up your credit cards and worse. Like virus protection, there are several effective anti-spyware programs available online for free and more feature-rich versions available for purchase at your local retailer.
Security products for viruses and spyware:
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| CLICK ON the TRUSTe icon to Verify |
LOOK FOR the Padlock |
LOOK FOR the Highest Level of Security |
| At the bottom of our Web pages, you'll see this image: |
In the lower right corner of Internet Explorer, you'll see this padlock*: |
If you're using Internet Explorer® 7 with Windows Vista or XP, the address bar color changes from white to green. |
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| Click on this logo to access our Privacy Policy, online verification certificate and other security information from TRUSTe. |
Double-click the padlock to see a virtual certificate which will verify the name and identity of the Web site. |
Click on the site seal at the bottom of the page to verify that the domain belongs to the company listed and that company’s certificate is valid. |
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* If IE Status Bar activated |
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What to look for:
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What to look for:
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What to look for:
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Security products for your Web site:
- SSL Certificate: Safe, secure transactions on your Web site with powerful, world-class encryption. Why you need a SSL Certificate
- Merchant Account: Give your customers a safe, secure way to buy from your Web site.
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