Can I run Magento on shared hosting?

You can run Magento® on shared hosting, however, shared hosting will not give an optimal user experience. To get the best performance, you need a virtual dedicated or dedicated server. Running Magento on shared hosting may result in the site running slowly and may affect your customers’ experience.

¿Cuáles componentes se soportan con mi cuenta de hosting (alojamiento)?

To view this article in English click here.Los fundamentos: Puede ser que su cuenta de hosting debe tener componentes particulares para que su sitio Web funcionaré correctamente. Revise la lista a continuación para asegurar que su cuenta de hosting tiene lo que necesita.Clave: El componente se soporta en todas cuentas de hosting.  El componente se soporta [...]

Which components does my hosting support?

Haga clic aquí para ver este artículo en español.Here’s the Lowdown: For your Web site to fully function, your hosting may need to support particular components. Check this list to make sure your hosting has what you need.Key: Supported by all Shared and Web Hosting.  Only supported by Linux Hosting.  Only supported by Windows Hosting.  Only supported by [...]

Identifying, Removing, and Preventing Malware on Your Hosting Server

Here’s the Lowdown: Staying current with 3rd party application patches and having a strong server password are your best defenses against malware. When checking for the presence of malware, be sure to check the code residing on your server and not your backup files. Always use a virtual machine for verification to avoid infecting your [...]

What is the European Data Center?

Our European data center is just like our US based data centers, it’s just located in Europe! Hosting “locally” in Europe will give your European customers faster access to your Web site. Who should consider hosting in a European data center? Consider who is visiting your Web site. If most of your visitors are from the [...]

How do I find the IP address of my hosting account?

You may need to use the IP address of your hosting account to upload files or to modify your zone file to point correctly to your hosting account. To Locate Your Hosting IP AddressLog in to your Account Manager. In the My Products section, click Hosting. In your Hosting Account list, click the name of the hosting [...]

Web Hosting Powered by the Grid Frequently Asked Questions

Grid Hosting is a flexible hosting platform that matches performance with demand. If your site’s traffic spikes, Grid Hosting responds by allocating more resources and keeping your site live. If your site starts small, but is growing, Grid Hosting grows with it so you don’t have to manually upgrade and experience any unnecessary downtime. Grid [...]

Are proxy servers required for outbound connections from my shared hosting account?

Proxy servers are not required for outbound shared hosting connections as of September 10, 2008. Although it will continue to function after this date, we recommend code utilizing proxy servers be updated to reflect this change.

How many files can a Linux shared hosting directory hold?

A Linux shared hosting account directory can hold a maximum of 1024 files, per our Terms of Service Agreement. A file count exceeding this maximum may result in the removal of files from the offending directory if they are not redistributed across multiple directories.

Redeeming a Standard Single Domain SSL Certificate in the Hosting Control Center

An SSL certificate authenticates the identity of your website to visiting browsers and encrypts their information, so you can build trust with your customers. Once you have purchased a Standard Single Domain SSL certificate, you still must redeem it and install it in your hosting account. NOTE: Only Standard Single Domain SSL certificates are redeemable [...]

What does my SSL Status mean?

An SSL certificate authenticates the identity of your website to visiting browsers and encrypts their information, so you can build trust with your customers. Your SSL Status represents the status of any Standard Single Domain SSL certificate that you have purchased and is displayed in the Account Summary section of the Hosting Control Center. [...]

How do I check my SSL Status?

Your SSL Status represents the status of any Standard Single Domain SSL certificate that you have purchased and is displayed in the Account Summary section of the Hosting Control Center. NOTE: Only Standard Single Domain SSL certificates are redeemable through the Hosting Control Center. For assistance redeeming other types of certificates, see: Requesting Your SSL CertificateInstalling [...]

Can I configure MIME types on my Windows Shared Hosting account?

You can configure MIME types using a web.config file if you are running IIS 7.0. If your account is running IIS 6.0, contact customer service to have additional MIME types added. The following MIME types are configured on Windows Shared Hosting accounts.File Extension Content type (MIME).323 text/h323.aaf application/octet-stream.aca application/octet-stream.acx application/internet-property-stream.afm application/octet-stream.ai application/postscript.aif audio/x-aiff.aifc audio/aiff.aiff audio/aiff.applicati application/x-ms-application.art image/x-jg.asd application/octet-stream.asf video/x-ms-asf.asi application/octet-stream.asm text/plain.asr video/x-ms-asf.asx video/x-ms-asf.au audio/basic.avi video/x-msvideo.axs application/olescript.bas text/plain.bcpio application/x-bcpio.bin application/octet-stream.bmp image/bmp.c text/plain.cab application/octet-stream.cat application/vnd.ms-pki.seccat.cdf application/x-cdf.chm application/octet-stream.class application/x-java-applet.clp application/x-msclip.cmx image/x-cmx.cnf text/plain.cod image/cis-cod.cpio application/x-cpio.cpp text/plain.crd application/x-mscardfile.crl application/pkix-crl.crt application/x-x509-ca-cert.csh application/x-csh.css text/css.csv application/octet-stream.cur application/octet-stream.dcr application/x-director.deploy application/octet-stream.der application/x-x509-ca-cert.dib image/bmp.dir application/x-director.disco text/xml.dll application/x-msdownload.dlm text/dlm.doc application/msword.dot application/msword.dsp application/octet-stream.dtd text/xml.dvi application/x-dvi.dwf drawing/x-dwf.dwp application/octet-stream.dxr application/x-director.easm application/octet-stream.eml message/rfc822.emz application/octet-stream.eot application/octet-stream.eps application/postscript.etx text/x-setext.evy application/envoy.ex_ application/octet-stream.exe application/octet-stream.fdf application/vnd.fdf.fif application/fractals.fla application/octet-stream.flr x-world/x-vrml.flv video/x-flv.gif image/gif.gtar application/x-gtar.gz application/x-gzip.h text/plain.hdf application/x-hdf.hdml text/x-hdml.hhc application/x-oleobject.hhk application/octet-stream.hhp application/octet-stream.hlp application/winhlp.hqx application/mac-binhex40.hsf application/octet-stream.hta application/hta.htc text/x-component.htm text/html.html text/html.htt text/webviewhtml.hxt text/html.ica application/x-ica.ico image/x-icon.ics application/octet-stream.ief image/ief.inf application/octet-stream.ins application/x-internet-signup.isp application/x-internet-signup.IVF video/x-ivf.jar application/java-archive.java application/octet-stream.jck application/liquidmotion.jcz application/liquidmotion.jfif image/pjpeg.jpb application/octet-stream.jpe image/jpeg.jpeg image/jpeg.jpg image/jpeg.js application/x-javascript.latex application/x-latex.lit application/x-ms-reader.lpk application/octet-stream.lsf video/x-la-asf.lsx video/x-la-asf.lzh application/octet-stream.m13 application/x-msmediaview.m14 application/x-msmediaview.m1v video/mpeg.m3u audio/x-mpegurl.man application/x-troff-man.manifest application/x-ms-manifest.map text/plain.mdb application/x-msaccess.mdp application/octet-stream.me application/x-troff-me.mht message/rfc822.mhtml message/rfc822.mid audio/mid.midi audio/mid.mix application/octet-stream.mmf application/x-smaf.mno text/xml.mny application/x-msmoney.mov video/quicktime.movie video/x-sgi-movie.mp2 video/mpeg.mp3 audio/mpeg.mp4 audio/mpeg.mpa video/mpeg.mpe video/mpeg.mpeg video/mpeg.mpg video/mpeg.mpp application/vnd.ms-project.mpv2 video/mpeg.ms application/x-troff-ms.msi application/octet-stream.mvb application/x-msmediaview.nc application/x-netcdf.nsc video/x-ms-asf.nws message/rfc822.ocx application/octet-stream.oda application/oda.ods application/oleobject.p10 application/pkcs10.p12 application/x-pkcs12.p7b application/x-pkcs7-certificates.p7c application/pkcs7-mime.p7m application/pkcs7-mime.p7r application/x-pkcs7-certreqresp.p7s application/pkcs7-signature.pbm image/x-portable-bitmap.pcx application/octet-stream.pcz application/octet-stream.pdf application/pdf.pfb application/octet-stream.pfm application/octet-stream.pfx application/x-pkcs12.pgm image/x-portable-graymap.pko application/vnd.ms-pki.pko.pma application/x-perfmon.pmc application/x-perfmon.pml application/x-perfmon.pmr application/x-perfmon.pmw application/x-perfmon.png image/png.pnm image/x-portable-anymap.pnz image/png.pot application/vnd.ms-powerpoint.ppm image/x-portable-pixmap.pps application/vnd.ms-powerpoint.ppt application/vnd.ms-powerpoint.prf application/pics-rules.prm application/octet-stream.prx application/octet-stream.ps application/postscript.psd application/octet-stream.psm application/octet-stream.psp application/octet-stream.pub application/x-mspublisher.qt video/quicktime.qtl application/x-quicktimeplayer.qxd application/octet-stream.ra audio/x-pn-realaudio.ram audio/x-pn-realaudio.rar application/octet-stream.ras image/x-cmu-raster.rdf application/rdf+xml.rf image/vnd.rn-realflash.rgb image/x-rgb.rm application/vnd.rn-realmedia.rmi audio/mid.roff application/x-troff.rpm audio/x-pn-realaudio-plugin.rtf application/rtf.rtx text/richtext.scd application/x-msschedule.sct text/scriptlet.sea application/octet-stream.setpay application/set-payment-initiation.setreg application/set-registration-initiation.sgml text/sgml.sh application/x-sh.shar application/x-shar.sit application/x-stuffit.sldasm application/octet-stream.sldprt application/octet-stream.smd audio/x-smd.smi application/octet-stream.smx audio/x-smd.smz audio/x-smd.snd audio/basic.snp application/octet-stream.spc application/x-pkcs7-certificates.spl application/futuresplash.src application/x-wais-source.ssm application/streamingmedia.sst application/vnd.ms-pki.certstore.stl application/vnd.ms-pki.stl.sv4cpio application/x-sv4cpio.sv4crc application/x-sv4crc.svg application/octet-stream.swf application/x-shockwave-flash.t application/x-troff.tar application/x-tar.tcl application/x-tcl.tex application/x-tex.texi application/x-texinfo.texinfo application/x-texinfo.tgz application/x-compressed.thn application/octet-stream.tif image/tiff.tiff image/tiff.toc application/octet-stream.tr application/x-troff.trm application/x-msterminal.tsv text/tab-separated-values.ttf application/octet-stream.txt text/plain.u32 application/octet-stream.uls text/iuls.ustar application/x-ustar.vbs text/vbscript.vcf text/x-vcard.vcs text/plain.vdx application/vnd.visio.vml text/xml.vsd application/vnd.visio.vss application/vnd.visio.vst application/vnd.visio.vsw application/vnd.visio.vsx application/vnd.visio.vtx application/vnd.visio.wav audio/wav.wax audio/x-ms-wax.wbmp image/vnd.wap.wbmp.wcm application/vnd.ms-works.wdb application/vnd.ms-works.wks application/vnd.ms-works.wm video/x-ms-wm.wma audio/x-ms-wma.wmd application/x-ms-wmd.wmf application/x-msmetafile.wml text/vnd.wap.wml.wmlc application/vnd.wap.wmlc.wmls text/vnd.wap.wmlscript.wmlsc application/vnd.wap.wmlscriptc.wmp video/x-ms-wmp.wmv video/x-ms-wmv.wmx video/x-ms-wmx.wmz application/x-ms-wmz.world application/octet-stream.wps application/vnd.ms-works.wri application/x-mswrite.wrl x-world/x-vrml.wrz x-world/x-vrml.wsdl text/xml.wvx video/x-ms-wvx.x application/directx.xaf x-world/x-vrml.xbm image/x-xbitmap.xdr text/plain.xla application/vnd.ms-excel.xlc application/vnd.ms-excel.xlm application/vnd.ms-excel.xls application/vnd.ms-excel.xlt application/vnd.ms-excel.xlw application/vnd.ms-excel.xml text/xml.xof x-world/x-vrml.xpm image/x-xpixmap.xsd text/xml.xsf text/xml.xsl text/xml.xslt text/xml.xsn application/octet-stream.xwd image/x-xwindowdump.z application/x-compress.zip application/x-zip-compressed

What is the maximum allowed connections for your Shared Hosting Accounts?

Our Web Hosting accounts limit the maximum number of connections at one time. Linux limits:Linux Economy: 50 connections Linux Deluxe: 100 connections Linux Unlimited: 200 connectionsWindows limits:Windows Economy: 50 connections Windows Deluxe: 100 connections Windows Unlimited: 150 connectionsOur Grid Hosting accounts allow many more connections. This number varies, but is at the following minimum amounts: Linux Grid limits:Linux Grid Economy: 150 [...]

How To: Remove a Dedicated IP Address from a Hosting Account

You can remove a dedicated IP from your hosting account. To Remove the Dedicated IP Address Associated with Your Hosting AccountLog in to your Account Manager. In the My Products section, click Hosting Account List.Click the applicable hosting account. On the right-hand side, click the link Remove Dedicated IP Address. Click OK.