To view this article in English click here.Puede usar a lo máximo su servidor dedicado o virtual si les deja a nuestros personales expertos resolver problemas técnicos o modificar a su servidor para satisfacer sus necesidades específicas. Cobramos por este servicio opcional pero si resulta que el problema fue de la red o del servicio, [...]
If you have a Windows dedicated server running Plesk 8.6 or lower or are using the DNS service BIND (Berkeley Internet Name Domain) with a version lower than 9.4.2 or Microsoft DNS without patch 951748, we advise you to update your DNS service.
To Update BIND
Windows Dedicated Servers with No Control Panel running Microsoft DNS
Run [...]
Bandwidth is a measurement of the amount of data allowed to pass between a user’s website and the rest of the Internet. Bandwidth includes all incoming and outgoing data transfer from your server including but not limited to web traffic, ftp usage, all emails passing through our mail server, etc. Each virtual dedicated/dedicated server plan [...]
Most upgrades can be done through your account under the My Products section of Servers.To Modify Your Control PanelLog in to your Account Manager.
From the My Products section, select Servers.
Click on the appropriate server account name. The right pane will refresh.
Expand Other Add-ons and scroll down to the value you wish to modify: Control Panel.
Select [...]
Before you attempt to migrate your hosting content, make sure you have created a backup of your information for restoration purposes. For information regarding creating a backup of your files, please reference How can I backup data on my Virtual Dedicated/Dedicated server?
Migrating your website to your new server is not something that Go Daddy [...]
This Quick Reference guide will help you to get started with your Virtual Dedicated/Dedicated Server. You may download a PDF version to your computer or view the guide below.
NOTE: This PDF format guide requires Adobe Acrobat Reader to open and print. You can download Adobe Acrobat Reader at Adobe’s website.
Virtual Dedicated/Dedicated Server Quick Reference [...]
To upload files to your server, you need an FTP client. FTP stands for File Transfer Protocol. It lets you connect to a remote server or computer, such as a server in another state. Using FTP, you can move files from your machine to the remote one and create folders for those files on that [...]
To Create a Trouble TicketLog into your Account Manager.
From the My Products section, select Servers.
Click Launch Manager next to the server account that you would like to manage. The Dedicated Hosting Manager opens in a new window.
Under Support, click Trouble Ticket. The Trouble Ticket Wizard displays
Enter your contact information, including an email address and phone [...]
You can request a power cycle of your server in the Virtual Dedicated/Dedicated Hosting Manager.Log in to your Account ManagerFrom the My Products section, select Servers. The Virtual Dedicated/Dedicated Hosting Manager opens in a new window.
Click Launch Manager next to the server account that you would like to manage.
Under Support, select Request Power Cycle.
Review and [...]
Reset Your Virtual Dedicated Server’s PasswordLog into your Account Manager.
From the My Products list, select Servers.
Click Launch Manager next to the server account that you would like to manage. The Virtual Dedicated Hosting Manager opens in a new window.
Under Support, select Reset Password.
Enter your new password. Allow the system up to 30 minutes for the [...]
If you need help with your virtual dedicated/dedicated server, you can describe the nature of the problem in a trouble ticket or launch a live chat session through the Virtual Dedicated /Dedicated Hosting Manager. Chat is available 24 hours per day, 7 days per week. Alternatively, you may contact Customer Support directly for assistance.
Contact us [...]
All of our servers include up to 3 IP addresses with the account. You are allocated one when the account is activated and two more can be requested.
To request additional IP addresses:Log into your Account Manager.
Under the My Products section, select Servers.
Click Launch Manager next to the server account that you would like to manage. [...]
If you no longer need a certain virtual dedicated/dedicated server add-on, you may remove it at any time.
NOTE: Add-ons that are not removed will be charged on the next billing cycle.
To Remove an Add-onLog in to your Account Manager.
From the My Products section, select Servers.
Click on the appropriate server account name. The right pane will [...]
In order to request an SMTP relay limit increase for your virtual dedicated or dedicated server, you will need to submit a trouble ticket. To increase this limit, we need to obtain additional information. There are two options for requesting a SMTP relay increase: Business use and Mass Mailings. Please create a Trouble Ticket from [...]
Review Your Server’s Email UsageLog in to your Account Manager.
From the My Products section, selected Servers.
Click Launch Manager next to the virtual/dedicated server account that you would like to manage.
The Virtual Dedicated/Dedicated Hosting Manager opens in a new window.
Under Statistics, select Email Usage.