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Billing Questions

We recognize that you may sometimes have questions regarding financial issues associated with your purchase. Find out more about credit card and non-credit card payment methods available, order verification process and product delivery. Please use the navigation buttons below or main navigation menu to browse the topics.

  1. What is CVV code? Views: 236
  2. What is WebMoney? Views: 21,248
  3. What is SMS and what do I need to do to complete my order? Views: 111
  4. I paid with Moneybookers.com but have not received my product Views: 111
  5. Alternative means of payment for EU citizens Views: 68
  6. Can I pay by check or over the phone? Views: 74
  7. How do I pay with Moneybookers.com? Views: 273
  8. Do you ship your products overseas? Views: 100
  9. How long does it take to get the template after the purchase? Views: 168
  10. How do I get an invoice? Views: 179
  11. I need to return my product, cancel my order or get a refund Views: 122
  12. I have purchased the wrong template. Can I exchange it? Views: 87
  13. I’ve been billed incorrectly – what should I do? Views: 33
  14. Why do I have to undergo anti-fraud verification? Views: 122
  15. How do I know if my payment has gone through? Views: 103
  16. I do not have a phone for verification. Views: 92
  17. I have downloaded the zip file and its not working Views: 64
  18. I downloaded “get.php” file and can’t handle it with my MAC Views: 42
  19. Trouble with downloading free clipart library items Views: 52
  20. How can I get my 100+ bonus windows fonts? Views: 56
  21. How big are the template files? Can I use download manager? Views: 35
  22. Does the link expire in 24 hours? Views: 66
  23. Corrupted files – links inactive Views: 32
  24. I paid for my order but I haven’t got my template. Views: 72
  25. The link goes nowhere Views: 33
  26. Lost files – how can I redownload? Views: 69
  27. “Link is inactive” message Views: 40
  28. I misspelled my email while ordering Views: 29
  29. I received no download instructions Views: 61
  30. Payment methods Views: 106
  31. Will I be charged once Views: 23
  32. Can I pay with a Solo card? Views: 110
  33. How will the charge show up on my credit card statement? Views: 76
  34. Are my payments absolutely secure via Credit Card? Views: 59
  35. My credit card was declined. What do I need to do? Views: 381
  36. What credt cards do you accept? Views: 48
  37. What if my credit card does not have a CVV2 code on the back? Views: 98