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Emails not sending out with correct character set

Problem:

Emails are not sending out in the correct character sets. Recipients are receiving odd characters instead of the specified set.

Solution:

This is a known issue with our servers. We are working to resolve this.

In the meantime, you can fix your immediate concerns by overriding php's mail() function, to encode the emails to a given character set. You can add the following to your php.ini, to do this: 

   
          [mbstring] 
          mbstring.language = Neutral
          mbstring.internal_encoding = UTF-8
          mbstring.http_input = UTF-8
          mbstring.http_output = UTF-8
          mbstring.encoding_translation = On
          mbstring.detect_order = auto
          mbstring.substitute_character = long;
          mbstring.func_overload = 1

This is for utf8. You can take a look at php.net's mbstring page, located here: http://www.php.net/manual/en/ref.mbstring.php for specific language options.

PLEASE NOTE!!!: Unfortunately, simply adding this information to your php.ini will not resolve all of your issues. Please contact the maker of your script, and confirm what settings you may need to add as the subject and body may be encoded differently. Fortunately the majority of the makers of common and well known scripts have helpful forums and FAQs.

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tags: character email mail php set (updated 576 days ago)


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