The Omniture Best Practice Group

Where our expertise meets your needs
The Omniture Best Practices group is the only group of its kind, experienced in delivering ROI for some of the most sophisticated sites on the Internet including AOL, eBay,MLB.com, Ford, Sears, Nike, and Wal-Mart. Our Best Practices consultants represent a significant cross-section of industry professionals, with cutting-edge expertise ranging from site content, layout, and redesign to multichannel marketing,search engine management and optimization, e-commerce, and customer service and support. Customers engage our services for the following reasons:

  • We drive customer success—we are the ultimate SiteCatalyst experts. Plus, with years of industry best practice experience, we know what works and use that expertise to assure your success.
  • We are an "on-demand" resource, providing you with the best analysts NOW.
  • Proven, measurable ROI—one single recommendation can cover our consulting fees and the ROI is directly measurable.

Your partner in innovation

While specific strategies vary from customer to customer, our proven methodology includes four key elements for success:

  • Understand: Before beginning any project, we work closely with our customers to understand their strategic site objectives and business priorities to ensure that their SiteCatalyst implementation will support the measurement of those goals.
  • Educate: Our consultants are the most experienced SiteCatalyst users and as such, have expert insights into leveraging SiteCatalyst for maximum ROI. We believe that by educating your team on how to measure strategic business objectives and in setting Key Performance Indicators, your team will continue to achieve maximum ROI, long after our consulting engagement has ended.
  • Analyze: Once your priorities and objectives are defined, our consultants will continually analyze your strategies to identify key opportunities for online improvement, revenue growth, and cost reduction.
  • Optimize: The Best Practices group provides support and optimization guidance to help clients take appropriate action, improve success, and evolve the customer experience. This includes optimization techniques like A/B testing.

Pricing Structure

The services of the Omniture Best Practices group are offered on a per-project or on a recurring basis with a sliding-scale fee structure. In both cases, your needs are met with an experienced consultant who is dedicated to your success throughout the relationship. Initial consultations are provided free of charge.

For more information on how the Omniture Best Practices group can work with you to maximize your online ROI, please call 877.722.7088 or e-mail our consultants. Initial consultations are provided free of charge.

Also our Omniture Best Practices Group white paper is available for download.