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Go Daddy Testimonials
  Hear what our customers sayabout Go Daddy® More video testimonials
"Go Daddy customer service has outdone itself again, so I am filing this complaint. Customer testimonials speak louder than ANY advertisement and louder than CEO and Founder Bob Parsons (if that’s possible). Some disgruntled customers/clients drop everything, file complaints or chew the pants and ears off of supervisors. Most of us never take the time to give praise when given excellent service. I am one of the few. I want to thank Go Daddy and my rep, Duane Chapman, for his assistance – and to file this complaint. In this down economy, companies often give less, want more and take more than they give. Duane evaluated all my company Web sites and products, and arranged packages that would custom-fit my needs and get me the most bang for my buck. Duane also showed me how I had previously purchased items I didn’t need or use; gave me money back; and let me reapply the money toward practical applications I needed. DID I MENTION HE GAVE ME MONEY BACK? It’s a pleasure to deal with reps who are professional, know their stuff and know how to explain it all. I have come to realize this is the norm within the company. No wonder Go Daddy is #1. A guy could get used to Bob. So my complaint is that the service is too good and the bar has been raised too high. Now I expect this from all my other vendors, NOT. Seriously, thanks for the assistance and service. To Duane and the rest of the Go Daddy team, keep up the good work and file my complaint accordingly. KUDOS." -- Jim Flanagan Staten Island, NY "The bromide says "You can't teach an old dog new tricks." Nevertheless, this 74-years-young "old dawg" is trying to learn some. But, it's more important to get to the point of how Go Daddy came to my rescue. Rescue? Oh, yes! I was wallowing in an effort to build my website through a source that had been well recommended. In the beginning, it worked - until I discovered I could contact them only by email. While they did respond, it often took days and often caused me to send another email because I didn't understand what was being communicated. As a result, it took days into weeks to build a single page! When I detailed my frustrations in my newsletter to family and friends, a former business associate responded with "You should try Go Daddy" and detailed how pleased he was with its service and performance. So, I signed on and, after my experience, I can echo his. Go Daddy's telephone support staff have been professional and thorough in helping this "old dawg" learn some new tricks. They've also been patient in their understanding that I'm not at the high level of computer knowledge, as, well, that of my grandchildren. Thank you, Go Daddy, for helping this "old dawg" learn some new tricks." -- Robert Pace Bastrop, TX "Go Daddy was there for us at 9 p.m. on a Sunday when we had to register a new domain name and move our Web site. We needed to be ready to receive email on Monday morning. Go Daddy's service was great and we have peace of mind that Go Daddy will be there 24/7." -- Mike Matthews Information Services Director County of Reno, Kansas "(Go Daddy) offers the best support and pricing I have ever seen..." -- Gregory Michetti cnews michetti.com "I've been a customer with Go Daddy for over two years or so and over these past two years, I can honestly say, I have received some the best customer service I've ever received from any company. One of the aspects I focus on with my company webmarketingadvisors.com is teaching clients not only the value of excellent customer service, but how to provide it as well. Far too many companies can't even grasp the meaning, let alone, actually providing great service. As far as I am concerned, Go Daddy is in an elite crowd of companies who get it!" -- Matthew Costello Warrington, PA "We had to evacuate for Hurricane Katrina, and the ability to quickly and easily change our home page to give our clients/candidates updates through the Website Tonight® utility was awesome. Also the ability to check email remotely was a lifesaver not only for business but for contacting family and friends when both the local telephone and cell phone services were knocked out. By the grace of God our homes and business offices were spared and we're back in action today." -- Dave Mount, CPC Onesource Professional Search Mandeville, LA "Well, I am one satisfied customer and I have been telling all my friends and workmates as well. I work in the IT industry and live in Australia. I have to register quite a few domain names for customers. The thing is we like to register the domain names and then move the DNS record to our servers. Go Daddy makes it easier and a no hassle job for me. I have on occasion had to move DNS records from one holder to ourselves and had problems, but the Go Daddy service people help us out and are very prompt with the service. Unlike some companies who take days to do anything and then screw it up anyway. So on behalf of myself and all my friends and co-workers, I would like to say thank you for a job well done and thanks for looking after us so well." -- Richard Garrow Perth, Australia "Yesterday I called Go Daddy because I wanted to buy domain names for my brother's birthday. Your customer service representative was so very helpful and polite and made the process informative, interesting and easy. I received excellent advice and, because of him, decided to register additional names, including a transfer of my own domain names. I appreciate such superior, personal attention in this world of long-distance transactions." -- Caroline Comnenos Archer, FL "Having been, in a former life, a VP of resellers for a high-tech firm, I was astounded not only at the knowledge and great attitude that Go Daddy's customer service displayed, but also in the willingness to chase down each detail and put my mind at ease. Your services, your value approach and your quality representatives make it easy for me to tell everyone that it's an absolute pleasure to deal with Go Daddy." -- Frank Elge Pagosa Springs, CO "I had the pleasure of using your assistance several times recently regarding several domains, a hosting account, etc., that I am putting together for a small company in my area. Everything your representatives said was dead on correct, and they did everything they said they were going to do in less time than they predicted. It is absolutely refreshing to find a support staff that is focused on solving problems instead of finding blame or shifting accountability. What a great attitude your staff takes! Whatever you're doing, don't stop." -- Bill Shilling Kure Beach, NC "We are Missionaries preparing to take a team of medical Missionaries to South Africa, Haiti, Zimbabwe and India. We did not know exactly how we were going to spread the word to let others know about our trip until a friend told us about Go Daddy. The Go Daddy team taught me how to build a website [and] whenever I called Go Daddy technical support they were so gracious and patient. Your company has cut out the middle man, who would have charged us an exorbitant amount of money to build a website that we did for practically nothing. I have never experienced customer service like this before. Thank you Bob, thank Go Daddy for taking us to another level." -- Fanny Pettijohn Southfield, MI "I am a new customer, recently having transferred four domains to Go Daddy from a different registrar. The transfers were seamless from start to finish. Amazing. However, I had problems accessing my Web-mail. I called support and it was answered within two minutes. Amazing. It turned out to be a simple name server problem due to incorrect information in my transfer request. No problem. I just jumped into the Manage My Domain name area and corrected the problem. At the end of the call the support person asked me if I'd do him a favor. ''Great,'' I thought, ''they're going to blab at me about some offer or push more expensive options to my current Go Daddy products.'' Then he said, ''Do some fishing for me. I used to live near Portland.'' Amazing. It put a smile on my face--what a way to start my day." -- Mark Dovi Sherwood, OR "We have used Go Daddy to host our town's web site for the past 10 months and couldn't be more pleased with your service. I always refer folks to Go Daddy if they are in the market for a web hosting service. You guys are great!! Thanks!" -- Tammy Tucker Matthews, NC "After gawking at Go Daddy's Super Bowl commercial featuring large breasts and pointed satire of the U.S. Congress, like the pathetic sheep that we are, we wandered over to the company's Web site, wondering what all the commotion was about. Sure enough, there's a great deal at Go Daddy, where the company will not only host your Web site for a bargain price, but offers you first-rate tech support 24 hours a day. Who knew putting together your own web site could be this painless? Bravo." -- Charlie White oceania.digitalmedianet.com "I am a newbie children's writer and bought a domain name for a future Web page. I appreciate Go Daddy allowing me to purchase and PARK my domain name for QUITE a number of years and for a VERY LOW cost. I also appreciate that I am not spammed because I purchased the service. I wish more companies felt this way. Thank you for all that you do!" -- Cherie Stihler Fairbanks, AK "It's the middle of the night, I'm tired and asking dumb questions. Your Customer Support representatives are patient, and definitely know their stuff. Hooray and thanks!" -- Beverly Keys Burbank, CA "Just a quick note to let you know how thrilled I am with Go Daddy. I had heard your ads several weeks ago on your Podcasts, and since then I transferred my 10 existing domains to them AND I opened a web host account and transferred my commercial photography business website to Go Daddy. When I transferred the web site --- it was amazing how quick and painless it was. The whole process of opening and setting up my new web hosting account and FTPing the site to Go Daddy took less than 15 minutes, and it took only about an hour for the DNS change to propagate! Go Daddy's email-based instructions were very thorough, and their web-based site controls are very easy and intuitive to use. Finally, moving my domains and my website to Go Daddy has saved me about 60% per year!!! I am extremely pleased with Go Daddy .... thanks for the recommendation!" -- Sandro Cuccia PhotoimageSystems.com "I just LOVE the one-stop shopping that Go Daddy provides and the affordable pricing and great customer service. I don't need to look anywhere else Go Daddy has it all!" -- Diane McClamroch Palo Alto, CA "I have never been so satisfied with a provider. You are tops. Your attention to detail is obviously straight out of your Military Training. My small business has been doubling in size every month and I am positive that Go Daddy was instrumental in achieving that success rate. I will continue to use Go Daddy, and wish you the best in the future. (And I won't even hold it against you that you were a Grunt. ;) )" -- Ed Hawkins coolmilitary.com "Add me to your satisfied client's list." -- Simon Agman Alexandria, VA "Your service is far superior to what I had paid-five times the price to have in the past - and my domain name was up and forwarded within a day. KUDOS!" -- Karen & Curt McCarty Peoria, IL "I just changed ALL of my domains from Network Solutions to Go Daddy and it was HASSLE FREE, PAINLESS, FAST, and best of all I'm saving a TON OF MONEY! I don't know how you do it, but please, keep it up. The correspondence was prompt and courteous. Your account system works well and is clear and easy to use. And did I mention I'm saving a TON OF MONEY? Thanks a million!" -- Dena Carol Selmer Westerfield, LA "Price is nice, real nice...but the ease of doing business with Go Daddy makes the price look like gravy." -- Robert Fontaine West Dennis, MA "Your representatives are patient, knowledgeable and accurate. They seem to actually enjoy working for Go Daddy, which says a lot for the company. Best wishes for a long and successful run. I'm on your word-of-mouth campaign." -- Crystal Brandt Brooklyn, NY "I had some trouble signing up to use Go Daddy yesterday so I called into your customer service center and was connected to one of your customer service representatives. I had a couple quick simple questions. In about the same amount of time I had planned on spending on hold, your representative was able to set up a large portion of the account registration for me and fully explained in detail what my different options were. He even helped alter my order to better suit my needs. His quick yet thorough explanations removed a lot of the nervousness that had been growing the closer I got to committing to a server. All in all I was very leery of starting a website on my own and was just as leery about going with Go Daddy. I am now a secure, happy customer of Go Daddy and bragged to several of my friends last night about how much money I saved doing it myself with Go Daddy instead of paying a web master to create my site." -- Toby Hooker Charlotte, NC Company Information
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Hear what our customers say about Go Daddy® More video testimonials
"Go Daddy customer service has outdone itself again, so I am filing this complaint. Customer testimonials speak louder than ANY advertisement and louder than CEO and Founder Bob Parsons (if that’s possible). Some disgruntled customers/clients drop everything, file complaints or chew the pants and ears off of supervisors. Most of us never take the time to give praise when given excellent service. I am one of the few. I want to thank Go Daddy and my rep, Duane Chapman, for his assistance – and to file this complaint. In this down economy, companies often give less, want more and take more than they give. Duane evaluated all my company Web sites and products, and arranged packages that would custom-fit my needs and get me the most bang for my buck. Duane also showed me how I had previously purchased items I didn’t need or use; gave me money back; and let me reapply the money toward practical applications I needed. DID I MENTION HE GAVE ME MONEY BACK? It’s a pleasure to deal with reps who are professional, know their stuff and know how to explain it all. I have come to realize this is the norm within the company. No wonder Go Daddy is #1. A guy could get used to Bob. So my complaint is that the service is too good and the bar has been raised too high. Now I expect this from all my other vendors, NOT. Seriously, thanks for the assistance and service. To Duane and the rest of the Go Daddy team, keep up the good work and file my complaint accordingly. KUDOS." -- Jim Flanagan Staten Island, NY |