All Plans Include
Managed Hosting Services:
- 24/7 support
- Initial server setup:
Operating system installation
Control panel installation
DNS setup
Domain name setup
SSL Certificate setup
- Application services: Install and update any approved Web application1 – we'll even configure any apps installed during the initial plan setup.
- System administration and troubleshooting
- Security services (anti-virus, scanning)
- Patching services: For the base operating system, such as Windows®. Includes official updates, bug fixes and security patches released by Microsoft®.**
- Monitoring: Per server monitoring of basic services such as Ping® and HTTP
- Rapid response to configuration issues
- Emergency services: Direct access to Advanced Support (restart/ server down/ 2 tier troubleshooting)
- Manage servers, storage, security and network devices
- Rapid response to data center and network issues
- Rapid response to monitoring alerts
- TippingPoint® Intrusion Prevention Systems
Each Managed Hosting plan includes:
- Best-of-breed routers and servers
- Host multiple websites on one server
- FREE SSL Certificate††
- Bandwidth overage protection
- State-of-the-art-Security
- 24/7 email, telephone and Web-based support
- 3 dedicated IPs
- FTP access
- FREE! Up to $125.00 Google® AdWords® Credit†
- FREE! $100.00 Bing™ / Yahoo!® Search Credit3
- FREE! $50.00 Facebook® Advertising Credit4
- FREE! 10 Fotolia® Credits†††
Note: Administrative "root" access is unavailable with Managed Hosting.
Support & Community
If the technical problem you are experiencing originates within systems or technology under our exclusive management, no charge will apply.
Examples of supported technical problems:
> Your server becomes unreachable due to a network failure within our facility.
> Your server becomes unreachable due to a hardware failure within our facility.
> The hosting service setup process failed to complete successfully.
> A root user password change request failed to resolve successfully.
Receive support and exchange ideas. Join the Managed Hosting Group on Go Daddy Community to:
> Get direct access to info and news that interests you
> Interact with other members
> Gain access to new features
> Check out beta releases
> Find discount codes
> Participate in polls and much more
Our expert sales and support staff are available 24/7.
Expert Hands®
Need something special? Make the most of your Managed Hosting by letting our expert staff help you with your specific needs at a 30-minute rate of $49.99.
Call (480) 505-8877 for a quote.
Expert Hands services include:
FREE diagnosis
Install 3rd-party Web-based software or add-on module to a control panel
Database assistance, such as data import/export
Optimization of MySQL® Databases and Apache® webservice
Port changes such as ssh, rdc and remote database access
Dedicated and Virtual Dedicated password resets
Dedicated and Virtual Dedicated backup/restore (only with FTP back-up add-on)
Installation of 3rd-party SSL Certificates
Migration of content to customer's server or Web hosting account
PHP/ASP Modules (per module)
Configuration of game servers
Expert Hands will not perform the following tasks:
Script troubleshooting
Kernel modifications
Advanced scripting/web programming
OS Hardening
Updates to IP tables and firewalls