
Source: IT Pro
Is Salesforce.com doing enough to regain trust after throwing it away, along with customer data, following a spear phishing attack?

Source: Intellecta marketing blog
In the second part of this article written by Larry Hochman and published in the Intellecta innovative marketing blog you will read how off-shoring and outsourcing followed in the footsteps of CRM in the belief that their cost-advantage was more important than the quality of the …

Source: blogs.dovetailsoftware.com
Good example of email's other uses.

Source: blogs.dovetailsoftware.com
Do you ever wonder whether people can hear you when you're on hold with customer service? Forget about people, computers are starting to eavesdrop on our calls. This article tells us what lies ahead.

Source: blogs.dovetailsoftware.com
Article does a good job of explaining the problem with chat bots but, more generally, with all machines that try to completely replace humans. Check out the article to find out what AI really stands for, and it's not Artificial Intelligence...

Source: openithttp://openit.biteus.org/sap-new-design/.bit
SAP presents the new design in business software.

Source: prnewswire.com
Voices.com, the online marketplace for voice actors, was recently awarded
and recognized by CRM Magazine as the winner of 2007 Market Award.

Source:
PPD (Wilmington, North Carolina) plans to expand its operations in Bellshill, Lanarkshire (Scotland, UK), doubling its employees to over 700.

Source:
For the money (free) this is the best web based CRM out there period. Check it out.

Source: howtoforge.com
In this guide I will show you how to install a LAMP system on Ubuntu. LAMP stands for Linux, Apache, MySQL, PHP. The guide is intended to help those who have very little knowlegde of using Linux.

Source: howtoforge.com
SugarCRM is a webbased CRM solution written in PHP. SugarCRM is available as an OpenSource edition and a ClosedSource version. In this tutorial I will describe the installation of the OpenSource edition on Debian 4.0.

Source:
Salesforce.com and Cognizant has formed an alliance. Cognizant will be incorporating Salesforce.com's on-demand CRM apps and the Apex on-demand platform to its business and technology consulting services.

Source: Business Wire
Zoho Racks in Awards

Source: Market Wire
Enterprise Feedback Management solutions providers, Allegiance, raises $5.7 million.

Source: startupmeme.com
Salesforce that recently acquired Koral Technologies to launch Content Exchange, is now up to something even bigger than acquisitions. They are now offering startups something more than restricted access to APIs or developer conferences, by setting up an incubator.

Source:
A Google Apps customer relationship management (CRM) tool is finalized and available to the public -- produced by Etelos, the software integrates with your Google Personalized start page.

Source: 10kmarshmallows.com
The best salespeople create process and systems. It's the first thing we do as we get started, and for "A" players it's second nature and happens automatically; the system required to find, activate, and incubate our sales prospects.

Source:

This evening, with very little fanfare, 37Signals, (the company that created Basecamp, Backpack, and Ruby on Rails), has opened up signups for their new CRM web application to the world.

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Big problems are starting to emerge following the recent launch of Vista as several vendors admit that they are yet to upgrade application software to run on the new Microsoft OS.

Source: blogs.dovetailsoftware.com
How much money do companies leave on the table by not utilizing their customer service and support functionality, or integrating it fully with the rest of their CRM system, and their management protocols?

Source: howtoforge.com
This is a detailed description about how to set up a vtiger CRM 5.02 on an Ubuntu 6.06 LTS (Dapper Drake) based server. vtiger is an Open Source Customer Relationship Management solution built over LAMP stack and other third-party open source packages.

Source:
Etelos, a provider of open source hosted Web 2.0 applications, has released a beta version of a CRM tool designed to work with Google Apps, a commercial suite of office applications Google introduced last week.

Source: blogs.dovetailsoftware.com
"The enterprise network is monetized differently, wherein all its users receive a paycheck to participate.

Source: blogs.dovetailsoftware.com
"For the owner of a Clarify™ system, the path is simpler, less politically complex, and branded by name: Dovetail Software.