When pasting from Microsoft Word® directly into an Express Email Marketing® campaign, Word-specific formatting is inserted into the HTML code. While this formatting works with most email providers, there are some email providers (such as Gmail) that do not support many of the standard Microsoft Word fonts.
NOTE: Some of these fonts include, but are not limited to, the following:
Bookman Old Style, Century Gothic, Copperplate Gothic Bold, Freestyle Script, Harlow Solid Italic, Lucida Console, Myriad Web Pro, and Wide Latin.
To minimize the impact this might have on your email campaign, we recommend using the Express Email Marketing Paste from Word option to check for any unnecessary HTML formatting.
To Paste from Word into an Express Email Marketing Campaign
- Log in to your Account Manager.
- In the My Products section, click Express Email Marketing.
- Click Manage Account next to the campaign you want to work with.
- From the menu on the left, click Email Designer.
- Click View Email Campaigns and then click the name of the campaign you want to modify or, click Create Email Campaign to create a new campaign.
- If you are creating a new campaign, select a Campaign Type and then select a template.
- In your Word document, use CTRL+C (command+C on Mac) to copy the content you want to add to your campaign.
- In Express Email Marketing, click the template content block you want to insert the text copied from Word into.
- Click Paste from Word, use CTRL+V (command+V on Mac) on your keyboard to paste the copied, and then click Insert.
NOTE: You cannot modify email campaigns that have already been sent.
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