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Go Daddy Help

FAQ (16)

Can I use a suppression file with Express Email Marketing?

Posted: 5-13-2011 in FAQ
Yes. This option is available through the Express Email Marketing control panel, except for secure suppression files. For those, we have to import them manually. To request this, simply contact our support team with the following information:Shopper ID and 4-digit PIN Suppression file in its encrypted form Hashing [...]

How does spam affect my Express Email Marketing campaign?

Posted: 4-25-2011 in Express Email Marketing , FAQ
Spam is unsolicited email or junk mail, however, not all unsolicited email is spam. A narrower definition of spam defines it as email advertising for a product or service that is sent to a mailing list or newsgroup membership without the permission of the intended recipient. As such, spam is [...]

What is a confirmed opt-in policy?

Posted: 4-25-2011 in Express Email Marketing , FAQ
Express Email Marketing uses a confirmed opt-in policy to ensure, by email, that subscribers intended to join your mailing list. When subscribers join your mailing list through the subscription link on your website, Express Email Marketing sends them an email message that contains a confirmation link. Subscribers must click the [...]

What are interest groups in Express Email Marketing?

Posted: 4-25-2011 in Express Email Marketing , FAQ
In Express Email Marketing® you can organize and target your subscribers' interests appropriately by creating public or private interest groups. You can send targeted campaign mailings to subscribers who belong to a specific interest group. Public interest group categories display on the sign-up form, which lets your customers determine the categories [...]

What is a campaign mailing?

Posted: 4-25-2011 in Express Email Marketing , FAQ
With Express Email Marketing, you can create campaign mailings, or email messages, to send to subscribers. You can create a campaign in a few easy steps, as follows:Select a design from the available templates, add your own HTML, or create a Text-only campaign. Create the content for the mailing. Select the [...]

Reports of Spam or Excessive Bouncebacks Will Result in the Suspension of Your Account

Posted: 4-25-2011 in Express Email Marketing , FAQ
Express Email Marketing® accounts are suspended if there are multiple reports of spam or excessive bouncebacks. There is a reactivation fee to restore your Express Email Marketing account privileges if they are suspended. For more information see Why has my Express Email Marketing Account been suspended?You can learn to [...]

What are the rules for sending confirmation messages?

Posted: 4-12-2011 in FAQ
Subscribers who opt-in to your Express Email Marketing® mailing list through your website receive a confirmation message at the email address they provide through the subscription link. Subscribers must confirm their intent of joining your mailing list. You cannot manually send confirmation messages through Express Email Marketing to [...]

What are Express Email Marketing Subscription Management pages?

Posted: 3-10-2011 in FAQ
Subscribers can process an unsubscribe request and update their Express Email Marketing® subscriber profile information on the subscription management pages. To access the management pages, click the Unsubscribe hyperlink in the footer of the campaign [...]

What are Express Email Marketing email notices?

Posted: 3-10-2011 in FAQ
Express Email Marketing® sends email notices to subscribers when they join your mailing list. Subscribers who sign up through your website receive an opt-in confirmation message that validates the address provided through the subscription link, and verifies that the address was not entered by a third party. You can create [...]

What is an Express Email Marketing survey?

Posted: 10-26-2009 in FAQ
An Express Email Marketing survey is a single Web page containing a series of questions that you define. You can invite individuals to answer questions that generate customer feedback, marketing information, and interaction between people. You compose survey, and Express Email Marketing formats the pages and posts your survey to [...]

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