Knowledge Center

Telephone Banking

Scottrade Bank Touchtone is an easy way to check your account information from any telephone. To access your Scottrade Bank account details over the phone, dial 1-800-SCOTTRADE (1-800-726-8872). This guide is designed to help you set up Scottrade Bank Touchtone and use it efficiently.

When the automated telephone banking system initiates, press 1 for Scottrade Bank or 2 to be transferred to your local branch.

From the main menu, you will have the following choices:

Transaction Activity

Press 1 for Transaction Activity to listen to your account information including account balance, transaction history and interest information.

Rate Information

Press 2 to listen to the current range of rates and average percentage yield (based on account balance) for Scottrade Bank accounts.

Funds Transfer

Press 3 to transfer funds between your accounts with Scottrade Bank and Scottrade brokerage.

Account Maintenance

Press 4 to change your telephone banking PIN or order checks for a Scottrade Bank account.

Report a Lost or Stolen Card

Press 5 to speak to a representative who can assist you with lost or stolen ATM/Debit cards.

Hot Keys

From any menu, press

  • 7 to access another account
  • 8 to repeat the current menu
  • 9 to return to the previous menu
  • 0 to speak with a Scottrade Customer Representative
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The information and content provided in the Scottrade® Knowledge Center is for informational and/or educational purposes only. The information presented or discussed is not, and should not be considered, a recommendation or an offer of, or solicitation of an offer by, Scottrade or its affiliates to buy, sell or hold any security or other financial product or an endorsement or affirmation of any specific investment strategy. You are fully responsible for your investment decisions. Your choice to engage in a particular investment or investment strategy should be based solely on your own research and evaluation of the risks involved, your financial circumstances and your investment objectives. Scottrade, Inc. and its affiliates are not offering or providing, and will not offer or provide, any advice, opinion or recommendation of the suitability, value or profitability of any particular investment or investment strategy.