Security Center

Reporting & Resolving

If you believe that you have been a victim of fraud:

  1. Contact the company being misrepresented, using a trusted telephone number, email address, or web site. If you believe that Scottrade has been misrepresented please call 1-800-619-SAVE or email us at phishing@scottrade.com.
  2. Once you have verified that the email or web site is fraudulent, contact the Federal Trade Commission (FTC). They are the nation’s consumer protection agency.  File a complaint at www.ftc.gov.  You should also forward any fraudulent email to the FTC at spam@uce.gov, so that it can be made available to law enforcement agents.
  3. Take action to close any accounts that have been opened or used fraudulently.
  4. Alert a credit bureau about the fraud. A fraud alert tells creditors to contact you before they open any new accounts or change your existing accounts. You can call any of the three major credit bureaus listed below. As soon as one credit bureau confirms the fraud alert, the others will be notified to also place fraud alerts.

Three Major Credit Bureaus

Request a Free Credit Report

The law requires the major nationwide consumer reporting companies - Equifax, Experian, and TransUnion - to give you a free copy of your credit report each year if you ask for it.

Visit www.annualcreditreport.com or call 1-877-322-8228, a service created by these three companies, to order your free credit reports each year. You also can write: Annual Credit Report Request Service, P.O. Box 105281, Atlanta, GA 30348-5281.

Lost or Stolen Account Number or Password

Report a lost or stolen Scottrade password immediately by calling your local Scottrade Branch Office or emailing support@scottrade.com.

Please review the following password tips.

Lost or Stolen Visa Check Card for Your Scottrade Account

Report a lost or stolen Visa Check Card to UMB Card Services at 800-449-9176.

Lost or Stolen Scottrade Checkbook

Report a lost or stolen Scottrade checkbook to your local Scottrade Branch Office.

Brokerage Products and Services offered by Scottrade, Inc. – Member FINRA and SIPC.

No information on this web site should be considered a recommendation or solicitation to invest in a particular security or type of security.

Investors should consider the investment objectives, risks, and charges and expenses of a mutual fund carefully before investing. A mutual fund's prospectus contains this and other information about the mutual fund. Prospectuses are available through our trading site or through a Scottrade branch office. The prospectus should be read carefully before investing.

Margin trading involves interest charges and risks, including the potential to lose more than deposited or the need to deposit additional collateral in a falling market. Scottrade's margin agreement is available on our web site and at our branch offices; and contains the Margin Disclosure Statement and information on our lending policies, interest charges, and the risks associated with margin accounts. Options are not appropriate for all investors. Detailed information on our policies and the risks associated with options can be found in Scottrade's Options Application and Agreement, Brokerage Account Agreement, and Characteristics and Risks of Standardized Options (available from your local branch office or here). All option accounts require prior approval by Scottrade.

Market volatility, volume, and system availability may impact account access and trade execution.

Testimonials may not be representative of the experience of other clients and are no guarantee of future performance or success.