Qualified candidates must be willing to work in a NOC environment, be able to work various shifts, and be able to work weekends on a rotating schedule. A willingness to do whatever it takes, a "go-getter" personality, is important.

• Monitor Automated Systems that track the health and status of thousands of servers and associated network equipment:
• Red Hat Linux, Cisco, HP, Juniper Network Equipment
• Properly respond to any problems using documented procedures.
• Document all actions in online tracking system.
• Maintain problem ownership and accountability.
• Escalate appropriate issues to System Administration team.
• Work with Engineering and Support as needed.

• 1-2 years towards a Bachelors’ Degree or equivalent certifications/experience in information systems, computer science or other similar technology discipline.
• Must be self-managed, responsive and dedicated to ensuring system uptime.
• 1+ years of relevant job experience
• Experience with Linux or Unix.
• Strong analytical and problem solving skills.
• Strong attention to detail.
• Effective interpersonal skills (written and oral) and the ability to communicate effectively with a variety of levels of personnel
• Superior customer service focus
• Results driven focus and ability to see issues through to completion in a timely manner

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