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SALES ENGINEER - APAC
Introduction
The Sales Engineer supports the Account Executive through the sales process, and supports our customers through the proof of concept and transition to the account support team. In this role, the Sales Engineer is responsible for technical account management, product demonstration, possesses a high-level of professionalism as the technical point of contact with the customer.
The Sales Engineer also creates custom demos, develops and presents reporting to address each business requirement, and addresses all technical requests during the sales process. Sales Engineers are required to assist in completing RFPs, proposals, create customized demos, and travel to meetings with potential clients. This position includes all of the following aspects:
- In-depth knowledge of website marketing and analysis, including search engines, email, affiliates, and CRM
- Exceptional presentation skills and client-facing experience
- Expert in:
- Internet and online marketing
- Website analytics and analytic vendors
- SiteCatalyst product expert (once trained)
- Technical writing
- Working knowledge of client-side and server-side scripting technologies, including JavaScript Ability to develop creative solutions to problems
Description
- Create and present product demonstrations via web conference and onsite at client offices
- Translate client reporting or analysis objectives into solutions based on implementation or configuration
- Answer technical and logistical questions during the sales process through documentation, presentations, and demonstrations
- Assist account executives in creating client presentations and solution strategy
- Develop knowledge about competing products, and develop sales strategies to address
- Assist in proof of concepts by working with prospects to define deliverables and scope, coordinating with the Implementation team, and working with prospects to prove deliverables are complete
- Participate in road shows, conferences, and other sales opportunities
- Document other client product requests and requirements for product management and engineering departments
Qualifications
- At least 5 years previous success in a technical pre-sales or consulting environment
- Extensive knowledge of Microsoft Office (particularly PowerPoint), email, and how the Internet and websites work
- Ability to travel up to 75%
- Familiar and skilled with graphics programs to create presentations (i.e., Adobe Photoshop)
- Must be self-managed, responsive, and dedicated to customer support
- Understanding of HTML, JavaScript, and web protocols
- Strong verbal and writing skills (writing samples helpful)
- Project management skills in delivering on time solutions that routinely exceed customer needs. Must be versed in software project lifecycle methodologies.
- Exceptional organizational, presentation, and communication skills
- Bachelor's degree
SPECIAL CONSIDERATION GIVEN FOR
- Master's degree or other advanced education
- Experience in technical pre-sales in the web analytics, business intelligence, or other closely related software verticals
- Experience in Web marketing projects (email, search engine, affiliate, site optimization)
- Degree, education, or experience in statistics or statistical analysis
- Web development experience
- Demonstrated exceptional sales or consulting skills from previous employment
ABOUT OMNITURE
Omniture, Inc., headquartered in Orem, Utah, is the pioneer of next-generation online analytics technology that delivers the essential intelligence web commerce leaders and innovators that drive business decisions to increase ROI. Omniture’s SiteCatalyst is the most mature and comprehensive technology for web analytics, offering unprecedented scalability and flexibility combined with an intuitive user interface. Omniture is the only company in its market to offer a comprehensive view of activity on a company’s website, including historical (data warehouse) and real-time analysis and reporting. In addition, Omniture offers smart professional service teams, experienced in helping customers determine the questions they must ask in order to arrive at the answers they require. Proof of its world-class technology and outstanding team, Omniture has the highest level of retained and satisfied customers in the market, including eBay, AOL, Wal-Mart, Gannett, Microsoft, Oracle, Intel, Overstock.com, GM and Hewlett-Packard.
Contact Information
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