RightNow® delivers on demand customer relationship management software and services that create a better experience for consumers while reducing service costs through Web self-service, email, feedback, live chat, phone and more.
RightNow® delivers on demand customer relationship management software and services that create a better experience for consumers while reducing service costs through Web self-service, email, feedback, live chat, phone and more. The solutions are available in more than 30 languages and are being used by 1,900 corporations and government organizations. Whether measuring marketing campaigns or consumers’ use of Web self-service, the Omniture Genesis integration enriches insights into consumer behaviors and experiences throughout the pre and post purchase lifecycle.
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