Omniture Discover

When your questions require that you dig a little deeper, Omniture Discover allows you to analyze and segment any quantity of Web and customer transaction data in real-time. You don’t have to choose between response time and level of detail; now you have both to optimize online programs and deliver greater profitability!

Use Omniture Discover to:

• Identify new valuable customer segments
• Uncover the largest site conversion improvement opportunities
• Optimize campaign performance and content placement
• Optimize site design and navigation
• Improve the online customer experience
• Unlimited real-time segmentation
• Multi-dimensional site analysis
• Virtual focus group
• Advanced fallout analysis
• Dynamic path flow

Omniture Discover OnPremise

Omniture has expanded the Discover product line to include Discover OnPremise which analyzes offline channels, such as retail point-of-sale and call centers, helping organizations understand how customers engage across the entire business.

Discover Call

Analyze interactive voice response, call management and computer telephony networks, systems and services. Better understand what is driving call volumes in real-time and gain a 360° view of their voice channel customers.

Discover Point-of-Sale

Analyzes retail channel performance, enabling you to better understand your customer segments, examine purchase patterns and determine what motivates customer buying behavior. Gain important insight into how your online and offline channels influence each other.