Contacts for Site Users
MoneySavingExpert Forum Issues / Report Inappropriate Posts
forumteam@moneysavingexpert.com (Please only email this address; forum post issues reported to other MSE email addresses won’t be responded to). See the Forum Rule FAQs.
Problems with receiving weekly e-mail
See Email FAQ
Spotted product change / broken link in article or guide?
brokenlink@moneysavingexpert.com
Technical problems using the website?
webmaster@moneysavingexpert.com
Got a story for MSE News?
news@moneysavingexpert.com (Please include daytime phone number).
Want to ask a MoneySaving question?
With 10m monthly users it's impossible for us to answer individual questions. Instead we put all the info on our free website MoneySavingExpert.com. There are also 1,000s of MoneySavers who can suggest help in the MSE Forum, though do treat answers with care as anyone can reply and say anything on there.
Complaints about the main MoneySavingExpert.com site (not forum)
Martin@moneysavingexpert.com (general email address filtered by the team, not Martin directly)
Contacts for companies
MoneySavingExpert Forum Issues / Request Right of Reply
forumteam@moneysavingexpert.com (Please only email this address; issues reported to other MSE email addresses won’t be responded to). See the Forum Rule FAQs.
Suggesting a voucher/deal from your company
vouchers@moneysavingexpert.com
Send information about your deal/voucher/offer only please, strictly no marketing/commercial information. The deals/offers on our site are only there because they're good deals for our site users. We keep a very strict editorial divide between the Editorial and Commercial Teams.
Got a story for MSE News?
Send suggestions to news@moneysavingexpert.com (please include a daytime telephone number)
Media Enquiries
Please note - non media enquiries made through these contacts WON’T be replied or responded to
To get our press releases, join the MoneySavingExpert press list (media credentials will be checked)
Print publication / news broadcaster looking for comment?
Email press@moneysavingexpert.com or murray.harkin@mhapr.co.uk
TV or radio programme wanting Martin to appear?
Contact Martin’s agent www.knightayton.co.uk (note KnightAyton only looks after Martin - it has no connection with the site)
Looking for case studies on the forum or to contact forum users?
You must first have permission to post on the forum. It's only generally given where the post either tangibly benefits users or the site or helps the site gain a wider reach. To request it please email press@moneysavingexpert.com. Any posts asking for case studies without permission will be removed and no further requests from that company will be considered.
To write to MoneySavingExpert.com
Again please note we do not have the resource to reply to MoneySaving questions and thus destroy any private correspondence for your identity protection.
However, if you do need to write to the website for any reason the postal address is MoneySavingExpert.com, Shepherds Studios, Charecroft Way, London W14 0EH, although e-mail is always preferred .
