1 September 2011
97% of complaints resolved by 1 September extended timescale, but some banks miss it
30 August 2011
Compensation paid to victims of mis-selling has soared since banks admitted defeat in their bid to block payouts
26 August 2011
The Government has released proposals for a new localised council tax support scheme that could leave many getting less
17 August 2011
Those affected by riots can now claim compensation via a central claims unit instead of via local police authorities
16 August 2011
Consumers in Suffolk should beware a scam from a company illegally claiming to be us