Our Top DOs & DON'Ts
It can be easy to forget to arrange travel insurance (or other insurance) in the excitement of planning a well-earned break - so arrange a policy ASAP to make sure cancellation cover is in place. Our top DOs and DON'Ts will help you choose that all-important cover.
DO ensure you have a FREE EHIC - and that it's VALID
The European Health Insurance Card (EHIC) is free and entitles the holder to medical treatment in state-run hospitals in any EU country - plus Iceland, Norway, Liechtenstein and Switzerland - at the same cost as a local. If it's free for them, it's free for you.
Every traveller to Europe - including kids - should get one and keep it on them as a crucial emergency measure. If you're not holding it, it's not valid. For detailed info, including a country-by-country guide, read the Free EHIC Card guide or get one direct from the EHIC website, post offices or call 0845 606 2030.
If you already hold one, check the expiry date on the front of the card. They last for up to five years, but, if it's nearing expiry, you can renew it online, or by telephone, up to six months before it expires.
What's crucial to understand is...
The EHIC gives valuable protection, but should never be seen as a substitute for travel insurance.
With an EHIC, you can only use hospitals and doctors signed up to the EHIC scheme. These are usually state-run equivalents to the NHS. If you are in any doubt, check with EHIC before starting treatment. See the Free EHIC Card guide.
Travel insurance covers far more than the EHIC. For example, costs incurred if EHIC treatment isn't free, private hospital treatment (prevalent in some European countries) or for cancellations, delays, repatriation, baggage loss or theft and more,
For extra safety, download and print our free Little Lifesaver Travel Guide, full of travel hints and space to write key info such as insurance, flight and passport numbers.
Beware unlawful EHIC refusal
Worryingly, we've heard reports some have had their EHICs refused for public healthcare in some countries. It's only affecting a minority of travellers in a few areas. See which countries have been affected and what you should do.
DON'T just buy single trip cover
As a rule of thumb, if you know you're going to travel at least twice in a 12-month period, consider an annual policy instead of single trip cover. It can work out cheaper to have annual cover rather than buying two single trip policies, so do the calculations.
Of course, this varies depending on where you're travelling to and for how long. Also, you have the added comfort of knowing if you have a third trip away within 12 months, you already have the cover in force.
DO check what counts as Europe/worldwide
You'd think it would be straightforward to just select European or worldwide cover. But some insurers' interpretations differ from the ones your geography teacher told you.
Europe: Double-check if the country or countries you are visiting are covered. Some insurers don't include Spain (and the Balaeric Islands) as standard. You may need to select "Europe incl Spain" if you want to be covered. Meanwhile, some insurers include Morocco, Tunisia and Egypt as part of Europe, so by doing some homework, you could get cover for a country outside Europe without having to fork out for a worldwide premium.
Worldwide: Insurers' interpretations of "worldwide" are a bit more straightforward. It won't include the whole world, but you'll find insurers are much clearer when giving you options for quotes. Often, you'll be asked if you want to include the US and Canada in your cover or not, while more and more insurers are also asking you to opt in for cover in the Caribbean.
Just a final reminder: Don't presume you're covered for all countries in Europe or worldwide. Also, read the Foreign & Commonwealth Office's Travel Advice By Country, which indicates those areas deemed unsafe and hence not covered by insurers as standard.
DON'T forget to cover all risky activities (incl winter sports)
If you're planning on going skiing or snowboarding, you usually have to stipulate this upfront. Don't rely on an EHIC when skiing in Europe, as most resort clinics are private.
Budget policies usually cover both skiing and snowboarding basics, like hired or bought equipment, piste closure and avalanches - but check if the limits are enough, and that the activity is covered as part of the policy. If you enter an organised competition, or ski against local warnings, you will not be covered.
Fans of more extreme winter sports such as toboganning, dog sledging, ski-mountaineering, ski jumping or ski-cross - or other more hardcore activities such as stunting, acrobatics, kayaking or whitewater rafting - will find many policies won't cover them for these activities. You'll need to opt for a specialist policy (try somewhere like the BMC or Snowcard).
Competition entrants, instructors or anyone skiing/boarding outside recognised areas will find it even harder, although Snowcard would consider these activities.
If winter sports aren't your thing, other activities may jeopardise your policy cover, such as riding a motorcycle (even as a passenger), quad biking, go-karting, jet skiing, bungee jumping, safari tours and sailing.
In all cases, don't presume - check.
DO work out who needs cover
It might sound basic, but it's all the more reason to get it right. You can select policies for singles, couples and families (which can sometimes be an extended family) all under one policy.
Travel insurance premiums are based on the oldest traveller. Insurers become more selective when a traveller turns 65, and hike up premiums, so think carefully before opting for an annual policy for you or the family. If at least one of the travellers is 65 or over, a separate policy may be the best option to avoid everyone else paying over the odds.
If you don't all travel together on holiday, some insurers will provide cover on an annual policy if you travel independently from each other. Even children going on a school trip may be covered automatically (as long as they are with a responsible adult) but check with the insurer as not all policies allow this.
As a rule of thumb, the fewer people travelling nearer to home the better, so don't over-cover unnecessarily.
DON'T hide medical conditions - you'll pay in the end
The thought of having to declare medical conditions can be a scary prospect, but more and more insurers are becoming considerate these days. Take a look at our pre-existing conditions guide, where one insurer accepts about 220 pre-existing medical conditions at no extra cost.
If you don't declare medical conditions, the insurance policy will be worthless and it'll cost you big to get medical assistance, or be repatriated to the UK.
DO tell your home insurers if you're away for 30+ days
If you're going away for at least 30 days, tell your home insurers. If a home is left empty for at least 30 consecutive days, cover is restricted or excluded with most policies. So check with your home insurer. It only takes a phone call.
DON'T leave your travel documents at home
Taking your travel documents - including your EHIC - is just as important as taking your passport, money and luggage. So don't leave home without them.
These documents are vital for medical staff or in case of an emergency, as they have your policy details and the emergency numbers you may need. It's also a good idea to take a copy and leave it with a relative in case you lose the original documents while away.
DO tell your neighbours - but NOT via social networks
Tell a trusted neighbour you are going away to make sure they keep an eye on anything suspicious that may be happening near your home.
But DON'T tell the world via social media sites, such as Facebook or Twitter, how excited you are about your holiday. It's an invitation for trouble.
DON'T try to use standard policies if going on a gap year / backpacking
Normal annual policies will just not do the job as these usually restrict you to 30 days per trip, meaning you have to return to the UK within that time limit.
However, some insurers offer specific backpacker policies - take a look at Direct Travel*, Insure and Go*, Direct Line and Virgin Money*.
They all sell a variety of cover, usually based around where you are travelling to. Always make sure you have selected a wide enough zone - if you cross the border to an excluded country it could invalidate your insurance.
If you have plans to work abroad or take part part in skydiving, shark cage diving or other risky fun, check with the insurer first if you are covered or can get covered.
DO read the small print - always check what ISN'T covered
Taking note of policy exclusions and excesses, which can vary quite widely between insurers, is just as important as knowing your cover levels. It's a case where reading the small print, whilst time-consuming, can pay dividends.
Reading the 'summary of cover' document can help guide you to the right section of the policy if there is something particular you want to check out. Remember, insurers state the onus is on the policyholder to check the document is correct.
Also, make sure they correlate with your travel habits. For instance, many policies don't cover missed connections, holidaying on a cruise ship or other adventures - so check the small print.
Also see 50 Overseas Travel Tips for more tricks to save
Travel Insurance Best Buys
This system splits the best buys section into different types of traveller. We'd love your feedback on if it works for you and if there's anything you would change.
These policies are not via comparison sites, but they do meet our minimum cover levels and are FCA-regulated. If you're prepared to do MoneySupermarket's* full comparison to get its exclusives, these policies can be undercut, although bear in mind it misses Aviva* & Direct Line. Cashback site users can get additional cashback on some policies (see Top Cashback Sites).
There's one vital thing to always remember, and we'll shout it loud...
You MUST tell any insurer about medical conditions you already have, or the cover may be invalid!
Quick facts listed below, but details & exclusions vary. All meet a
minimum cover criteria
.
ALWAYS check the policy documents for your personal requirements before buying.
Who1's it for And for How long?
2 Choose Region and cover level
Cheapest
Our cheapest picks are FCA-regulated policies hitting our minimum cover criteria.
Top value
Our top value picks also incl past payout, a good track record and our minimum cover criteria
-
Europe: From £16 Incl winter sports cover from £27
-
Europe: From £21 Incl winter sports cover from £42
-
Worldwide: From £27 Incl winter sports cover from £33
-
Worldwide: From £33 Incl winter sports cover from £81
Save a few quid more?
Sometimes these policies can be undercut if you're prepared to do MoneySupermarket's* full comparison to get its exclusives.
3Annual Europe:
Cheapest Individual Policies
The links below take you directly to our cheapest picks - the lowest cost FCA-regulated policies that meet our defined minimum cover levels . We've done no checks on service or the insurers' past, and as insurance is about unexpected events, you can't predict everything.
Ages 18-40£16 - £20 Travel Guard*
- Ages 18-30 Travel Guard* £16.03
- Ages 31-35 Travel Guard* £17.63
- Ages 36-40 Travel Guard* £20.04
Cancellation: £2,000 (£100 excess) Baggage: £1,500 (£100 excess) Medical: £5m (£200 excess)
Full info: Key facts PDF, policy wording PDF
Ages 41-65 £23 - £26HolidaySafe* (Premier)
- Ages 41-55 HolidaySafe* £23.33
- Ages 56-65 HolidaySafe* £25.67
This is also one of our top value picks - click on the right-hand tab above for more.
Cancellation: £5,000 (£60 excess) Baggage: £2,000 (£60 excess) Medical: £10m (£60 excess)
Full info: Key facts PDF, policy wording PDF
Ages 18-44 £27 - £33 Protect Your Bubble*
- Ages 18-35 Protect Your Bubble* £27.26
- Ages 36-44 Protect Your Bubble* £32.72
Cancellation: £1,500 (£150 excess) Baggage: £1,500 (£150 excess) Medical: £10m (£200 excess)
Full info: Key facts PDF, policy wording PDF
Ages 45-64 £46 Diamond Standard Trip
Cancellation: £2,000 (£200 excess) Baggage: £1,000 (£200 excess) Medical: £5m (£200 excess)
Full info: Key facts, policy wording
3Annual Europe: Top Value Individual Policies
Our top value picks are subjective and include past payouts for extraordinary circumstances. Insurance is about unexpected events, so there's no guarantees - you can't predict everything. These meet our minimum cover levels, are FCA-regulated and have a good track record.
Ages 18-64 £39 - £59 Direct Travel* (Standard)
With top pick Direct Travel*, prices vary between £39 and £59 depending on your age. However, if you want natural catastrophe cover, this increases the cost by about £20.
Direct Travel's Standard policy has long been our top top value pick. It's three-star Defaqto-rated and has good feedback in our forum. It also paid out for the 2010 ash cloud disruption and provides scheduled airline failure cover.
Cancellation: £3,000 (£75 excess) Baggage: £1,500 (£75 excess) Medical: £10m (£75 excess)
Full info: Key facts, policy wording
Ages 18-65£21 - £26 HolidaySafe* (Premier)
The HolidaySafe Premier* policy is a cheaper top value pick, where the prices range from £21 and £26, depending on your age.
The insurer confirms this three-star Defaqto-rated and Which? best buy product has paid claims for volcanic ash travel disruption where departures have been delayed. However, we haven’t been able to find any feedback on HolidaySafe. If you have any - let us know.
Cancellation: £5,000 (£60 excess) Baggage: £2,000 (£60 excess) Medical: £10m (£60 excess)
Full info: Key facts PDF, policy wording PDF
Ages 18-64 £56 - £73 LV* (Premier)
The LV Premier* policy premium ranges from £56 to £73 for annual cover.
It's been awarded the highest five-star rating from Defaqto, gets the highest overall score from Which? and paid claims in connection with the volcanic ash disruption. Scheduled airline failure cover is also provided as standard, though again feedback is hard to find. If you have any feedback, please let us know.
Cancellation: £5,000 (£50 excess) Baggage: £3,000 (£50 excess) Medical: £10m (£50 excess)
Full info: Key facts , policy wording
Ages 18-64 £51 - £77 Direct Travel* (Standard)
With top pick Direct Travel*, prices vary between £51 and £77 depending on your age. However, if you want natural catastrophe cover this increases the cost by about £20.
Direct Travel's Standard policy has long been our top top value pick as it's three-star Defaqto-rated and has good feedback in our forum. It also paid out for the ash cloud disruption and provides scheduled airline failure cover.
Cancellation: £3,000 (£75 excess) Baggage: £1,500 (£75 excess) Medical: £10m (£75 excess)
Full info: Key facts, policy wording
Ages 18-64£66 - £86 LV* (Premier)
The LV Premier* policy premium ranges from £66 to £86 for annual cover.
It has the highest five-star rating from Defaqto, gets the highest overall score from Which? and paid claims in connection with the volcanic ash disruption. Scheduled airline failure cover is also provided as standard, though again feedback is hard to find. If you have any feedback, please let us know.
Cancellation: £5,000 (£50 excess) Baggage: £3,000 (£50 excess) Medical: £10m (£50 excess)
Full info: Key facts , policy wording
Ages 18-65£42 - £52 HolidaySafe* (Premier)
The HolidaySafe Premier* policy is a cheaper top value pick, where the prices range from £42 and £52, depending on your age.
HolidaySafe confirms its three-star Defaqto-rated and Which? best buy product paid claims for volcanic ash travel disruption where departures were delayed. However, we haven’t been able to find any feedback on HolidaySafe. If you have any - let us know.
Cancellation: £5,000 (£75 excess) Baggage: £2,000 (£75 excess) Medical: £10m (£75 excess)
Full info: Key facts PDF, policy wording PDF
Save a few quid more?
Sometimes these policies can be undercut if you're prepared to do MoneySupermarket's* full comparison to get its exclusives.
3Annual Worldwide:
Cheapest Individual Policies
The links below take you directly to our cheapest picks - the lowest cost FSA-regulated policies that meet our defined minimum cover levels . We've done no checks on service or the insurers' past, and remember: as insurance is about unexpected events, you can't predict everything.
Ages 18-40£27 - £33 Travel Guard*
- Ages 18-30 Travel Guard* £26.77
- Ages 31-35 Travel Guard* £29.45
- Ages 36-40 Travel Guard* £33.46
Cancellation: £2,000 (£100 excess) Baggage: £1,500 (£100 excess) Medical: £5m (£200 excess)
Full info: Key facts PDF, policy wording PDF
Ages 41-65 £37 - £40HolidaySafe* (Premier)
- Ages 41-55 HolidaySafe* £36.64
- Ages 56-65 HolidaySafe* £40.31
HolidaySafe is also one of our top value picks - click on the right-hand tab above for more.
Cancellation: £5,000 (£60 excess) Baggage: £2,000 (£60 excess) Medical: £10m (£60 excess)
Full info: Key facts PDF, policy wording PDF
Ages 18-44 £33 - £40 Protect Your Bubble*
- Ages 18-35 Protect Your Bubble* £33.10
- Ages 36-44 Protect Your Bubble* £39.71
Cancellation: £1,500 (£150 excess) Baggage: £1,500 (£150 excess) Medical: £10m (£200 excess)
Full info: Key facts PDF, policy wording PDF
Ages 45-64 £59 InsureFor.com Standard*
Cancellation: £3,000 (£95 excess) Baggage: £1,500 (£95 excess.) Medical: £10m (£95 excess)
Full info: Key facts PDF, policy wording PDF
3Annual Worldwide: Top Value Individual Policies
Our top value picks are subjective and include any past payouts for extraordinary circumstances. Insurance is about unexpected events, so remember - you can't predict everything. These meet our minimum cover levels, are FCA-regulated and have a good track record.
Ages 18-64 £60 - £91 Direct Travel* (Standard)
With top pick Direct Travel*, prices vary between £60 and £91 depending on your age. If you want natural catastrophe cover this increases the cost by about £20.
Direct Travel's Standard policy has long been our top ‘top value’ pick as it's three-star Defaqto-rated and has good feedback in our forum. It also paid out for 2010's ash cloud disruption and provides scheduled airline failure cover.
Cancellation: £3,000 (£75 excess) Baggage: £1,500 (£75 excess) Medical: £10m (£75 excess)
Full info: Key facts, policy wording
Ages 18-65£33 - £40 HolidaySafe* (Premier)
The HolidaySafe Premier* policy is a cheaper top value pick. Prices range from £33 and £40, depending on your age.
This three-star Defaqto-rated and Which? best buy policy paid out on claims for 2010's volcanic ash travel disruption where departures were delayed. However, we haven’t been able to find any feedback on HolidaySafe. If you have - let us know.
Cancellation: £5,000 (£60 excess) Baggage: £2,000 (£60 excess) Medical: £10m (£60 excess)
Full info: Key facts PDF, policy wording PDF
Ages 18-64 £84 - £152 LV* (Premier)
The LV Premier* policy premium ranges from £84 to £152 for annual cover.
It has been awarded the highest five-star rating from Defaqto, gets the highest overall score from Which? and paid claims in connection with 2010's volcanic ash disruption. Scheduled airline failure cover is also provided as standard, though again feedback is hard to find. If you have any experience of this policy, do let us know.
Cancellation: £5,000 (£50 excess) Baggage: £3,000 (£50 excess) Medical: £10m (£50 excess)
Full info: Key facts , policy wording
Ages 18-64 £77 - £117 Direct Travel* (Standard)
With top pick Direct Travel*, prices vary between £77 and £117 depending on your age. However, if you want natural catastrophe cover, this increases the cost by about £20.
Direct Travel's Standard policy has long been our top ‘top value’ pick as it's three-star Defaqto-rated and has good feedback in our forum. It also paid out for the 2010 ash cloud disruption and provides scheduled airline failure cover.
Cancellation: £3,000 (£75 excess) Baggage: £1,500 (£75 excess) Medical: £10m (£75 excess)
Full info: Key facts, policy wording
Ages 18-64 £106 - £173 LV* (Premier)
The LV Premier* policy premium ranges from £106 to £173 for annual cover.
It's been awarded the highest five-star rating from Defaqto, gets the highest overall score from Which? and paid claims in connection with the volcanic ash disruption. Scheduled airline failure cover is also provided as standard, though again feedback is hard to find. If you have any feedback, do let us know.
Cancellation: £5,000 (£50 excess) Baggage: £3,000 (£50 excess) Medical: £10m (£50 excess)
Full info: Key facts , policy wording
Ages 18-65£81 - £99 HolidaySafe* (Premier)
The HolidaySafe Premier* policy is a cheaper top value pick, where the prices range from £81 and £99, depending on your age.
The insurer confirms this three-star Defaqto-rated and Which? best buy product paid claims for 2010's volcanic ash travel disruption where departures were delayed. However, we haven’t been able to find any feedback on HolidaySafe. If you have any - let us know.
Cancellation: £5,000 (£75 excess) Baggage: £2,000 (£75 excess) Medical: £10m (£75 excess)
Full info:Key facts PDF, policy wording PDF
2Region and cover level
Cheapest
Our cheapest picks are FCA-regulated policies hitting our minimum cover criteria.
Top value
Our top value picks also incl past payout, a good track record and our minimum cover criteria
-
Europe: From £28 Incl winter sports cover from £38
-
Europe: From £38 Incl winter sports cover from £76
-
Worldwide: From £39 Incl winter sports cover from £46
-
Worldwide: From £59 Incl winter sports cover from £145
3Annual Europe:
Cheapest Couples' Policies
The links below take you directly to our cheapest picks - the lowest cost FSA-regulated policies that meet our defined minimum cover levels . We've done no checks on service or past payouts and as insurance is about unexpected events, you can't predict everything.
Ages 18-40£28 - £35 Travel Guard*
- Ages 18-30 Travel Guard* £28.05
- Ages 31-35 Travel Guard* £30.86
- Ages 36-40 Travel Guard* £35.07
Cancellation: £2,000 (£100 excess) Baggage: £1,500 (£100 excess) Medical: £5m (£200 excess)
Full info: Key facts PDF, policy wording PDF
Ages 41-44 £38 Protect Your Bubble*
Cancellation: £1,500 (£150 excess) Baggage: £1,500 (£150 excess) Medical: £10m (£200 excess)
Full info: Key facts PDF, policy wording PDF
Ages 45-65 £42 - £46HolidaySafe* (Premier)
- Ages 45-55 HolidaySafe* £42
- Ages 56-65 HolidaySafe* £46.20
This is also one of our top value picks - click on the right-hand tab above for more.
Cancellation: £5,000 (£60 excess) Baggage: £2,000 (£60 excess) Medical: £10m (£60 excess)
Full info: Key facts PDF, policy wording PDF
Ages 18-35 £38 Protect Your Bubble*
Cancellation: £1,500 (£150 excess) Baggage: £1,500 (£150 excess) Medical: £10m (£200 excess)
Full info: Key facts PDF, policy wording PDF
Ages 36-64 £45 Diamond Standard Trip
Cancellation: £2,000 (£200 excess) Baggage: £1,000 (£200 excess) Medical: £5m (£200 excess)
Full info: Key facts, policy wording
3Annual Europe: Top Value Couples' Policies
Our top value picks are subjective and include any past payouts for extraordinary circumstances. Insurance is about unexpected events, so no guarantees - you can't predict everything. These meet our minimum cover levels, are FSA-regulated and also have a good track record.
Ages 18-64 £69 - £104 Direct Travel* (Standard)
With top pick Direct Travel*, prices vary between £69 and £104 depending on your age. If you want natural catastrophe cover, this increases the cost by approximately £40.
This policy has long been our top ‘top value’ pick as it's three-star Defaqto-rated and has good feedback in our forum. It also paid out for 2010's ash cloud disruption and provides scheduled airline failure cover.
Cancellation: £3,000 (£75 excess) Baggage: £1,500 (£75 excess) Medical: £10m (£75 excess)
Full info: Key facts, policy wording
Ages 18-65£38 - £46 HolidaySafe* (Premier)
The HolidaySafe Premier* policy is a cheaper top value pick, where the prices range from £38 and £46, depending on your age.
HolidaySafe confirms its three-star Defaqto-rated and Which? best buy product paid claims for volcanic ash travel disruption where departures have been delayed. However, we haven’t been able to find any feedback on the insurer. If you have - let us know.
Cancellation: £5,000 (£60 excess) Baggage: £2,000 (£60 excess) Medical: £10m (£60 excess)
Full info: Key facts PDF, policy wording PDF
Ages 18-64 £86 - £112 LV* (Premier)
The LV Premier* policy premium ranges from £86 to £112 for annual cover.
It's been awarded the highest five-star rating from Defaqto, gets the highest overall score from Which? and has paid claims in connection with the volcanic ash disruption. Scheduled airline failure cover is also provided as standard, though again feedback is hard to find. If you have any feedback, do let us know.
Cancellation: £5,000 (£50 excess) Baggage: £3,000 (£50 excess) Medical: £10m (£50 excess)
Full info: Key facts , policy wording
Ages 18-64 £89 - £134 Direct Travel* (Standard)
With top pick Direct Travel*, prices vary between £89 and £134 depending on your age. Should you want natural catastrophe cover, this'll cost about an extra £40.
Direct Travel's Standard policy has long been our top ‘top value’ pick as it's three-star Defaqto-rated and has good feedback in our forum. It also paid out for the 2010 ash cloud disruption and provides scheduled airline failure cover.
Cancellation: £3,000 (£75 excess) Baggage: £1,500 (£75 excess) Medical: £10m (£75 excess)
Full info: Key facts, policy wording
Ages 18-64 £101 - £133LV* (Premier)
The LV Premier* policy premium ranges from £101 to £133 for annual cover.
It has been awarded the highest five-star rating from Defaqto, gets the highest overall score from Which? and paid claims in connection with the volcanic ash disruption. Scheduled airline failure cover is also provided as standard, though again feedback is hard to find. If you have any feedback, do let us know.
Cancellation: £5,000 (£50 excess) Baggage: £3,000 (£50 excess) Medical: £10m (£50 excess)
Full info: Key facts , policy wording
Ages 18-65£76 - £93 HolidaySafe* (Premier)
The HolidaySafe Premier* policy is a cheaper top value pick, where the prices range from £76 and £93, depending on your age.
This three-star Defaqto-rated and Which? best buy product paid claims for volcanic ash travel disruption where departures were delayed. However, we haven’t been able to find any feedback on HolidaySafe. If you have any - let us know.
Cancellation: £5,000 (£75 excess) Baggage: £2,000 (£75 excess) Medical: £10m (£75 excess)
Full info: Key facts PDF, policy wording PDF
Save a few quid more?
Sometimes these policies can be undercut if you're prepared to do MoneySupermarket's* full comparison to get its exclusives.
3Annual Worldwide:
Cheapest Couples' Policies
The links below take you directly to our cheapest picks - the lowest cost FSA-regulated policies that meet our defined minimum cover levels . We've done no checks on service or the insurers' past, and as insurance is about unexpected events, you can't predict everything.
Ages 18-35 £39 Protect Your Bubble*
Cancellation: £1,500 (£150 excess) Baggage: £1,500 (£150 excess) Medical: £10m (£200 excess)
Full info: Key facts PDF, policy wording PDF
Ages 36-64£45 Diamond Standard Trip
Cancellation: £2,000 (£200 excess) Baggage: £1,000 (£200 excess) Medical: £5m (£200 excess)
Full info: Key facts PDF, policy wording PDF
Ages 18-35 £46 Protect Your Bubble*
Cancellation: £1,500 (£150 excess) Baggage: £1,500 (£150 excess) Medical: £10m (£200 excess)
Full info: Key facts PDF, policy wording PDF
Ages 36-64£54Diamond Standard Trip
Cancellation: £2,000 (£200 excess) Baggage: £1,000 (£200 excess) Medical: £5m (£200 excess)
Full info: Key facts PDF, policy wording PDF
3Annual Worldwide: Top Value Couples' Policies
Our top value picks are subjective and include any past payouts for extraordinary circumstances. Insurance is about unexpected events, so there's no guarantees - you can't predict everything. These meet our minimum cover levels, are FCA-regulated and have a good track record.
Ages 18-64 £105 - £159 Direct Travel* (Standard)
With top pick Direct Travel*, prices vary between £105 and £159 depending on your age. However, if you want natural catastrophe cover this increases the cost by approximately £40.
Direct Travel's Standard policy has long been our top ‘top value’ pick as it's three-star Defaqto-rated and has good feedback in our forum. It also paid out for the 2010 ash cloud disruption and provides scheduled airline failure cover.
Cancellation: £3,000 (£75 excess) Baggage: £1,500 (£75 excess) Medical: £10m (£75 excess)
Full info: Key facts, policy wording
Ages 18-65£59 - £73 HolidaySafe* (Premier)
The HolidaySafe Premier* policy is a cheaper ‘top value’ pick, where the prices range from £59 and £73, depending on your age.
This three-star Defaqto-rated and Which? best buy product has paid claims for volcanic ash travel disruption where departures were delayed. We haven’t been able to find any feedback on HolidaySure but if you have - let us know.
Cancellation: £5,000 (£60 excess) Baggage: £2,000 (£60 excess) Medical: £10m (£60 excess)
Full info: Key facts PDF, policy wording PDF
Ages 18-64 £127 - £233 LV* (Premier)
The LV Premier* policy premium ranges from £127 to £233 for annual cover.
It has been awarded the highest five-star rating from Defaqto, gets the highest overall score from Which? and paid claims in connection with 2010's volcanic ash disruption. Scheduled airline failure cover is also provided as standard, though again feedback is hard to find. If you have any feedback, let us know.
Cancellation: £5,000 (£50 excess) Baggage: £3,000 (£50 excess) Medical: £10m (£50 excess)
Full info: Key facts , policy wording
Ages 18-64 £136 - £206 Direct Travel* (Standard)
With top pick Direct Travel*, prices vary between £136 and £206 depending on your age. However, if you want natural catastrophe cover this increases the cost by approximately £40.
This policy has long been our top ‘top value’ pick as it's three-star Defaqto-rated and has good feedback in our forum. It also paid out for the 2010 ash cloud disruption and provides scheduled airline failure cover.
Cancellation: £3,000 (£75 excess) Baggage: £1,500 (£75 excess) Medical: £10m (£75 excess)
Full info: Key facts, policy wording
Ages 18-64 £162 - £265 LV* (Premier)
The LV Premier* policy premium ranges from £162 to £265 for annual cover.
It's been awarded the highest five-star rating from Defaqto, gets the highest overall score from Which? and has paid claims in connection with the volcanic ash disruption. Scheduled airline failure cover is also provided as standard, though again feedback is hard to find. If you have any feedback, please let us know.
Cancellation: £5,000 (£50 excess) Baggage: £3,000 (£50 excess) Medical: £10m (£50 excess)
Full info: Key facts , policy wording
Ages 18-65£145 - £179 HolidaySafe* (Premier)
The HolidaySafe Premier* policy is a cheaper top value pick, where the prices range from £145 and £179, depending on your age.
This three-star Defaqto-rated and Which? best buy product paid claims for volcanic ash travel disruption where departures were delayed. However, we haven’t been able to find any feedback on HolidaySafe. If you have any - let us know.
Cancellation: £5,000 (£75 excess) Baggage: £2,000 (£75 excess) Medical: £10m (£75 excess)
Full info: Key facts PDF, policy wording PDF
2Region and cover level
Cheapest
Our cheapest picks are FCA-regulated policies hitting our minimum cover criteria.
Top value
Our top value picks also incl past payout, a good track record and our minimum cover criteria
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Europe: From £30 Incl winter sports cover from £48
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Europe: From £38 Incl winter sports cover from £80
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Worldwide: From £48 Incl winter sports cover from £58
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Worldwide: From £59 Incl winter sports cover from £154
Save a few quid more?
Sometimes these policies can be undercut if you're prepared to do MoneySupermarket's* full comparison to get its exclusives.
3Annual Europe:
Cheapest Family Policies
The links below take you directly to our cheapest picks - the lowest cost FCA-regulated policies that meet our defined min cover levels . We've done no checks on service or the insurers' past, and as insurance is about unexpected events, you can't predict everything.
Ages 18-40£30 - £38 Travel Guard*
- Ages 18-30 Travel Guard* £30.46
- Ages 31-35 Travel Guard* £33.50
- Ages 36-40 Travel Guard* £38.07
Cancellation: £2,000 (£100 excess) Baggage: £1,500 (£100 excess) Medical: £5m (£200 excess)
Full info: Key facts PDF, policy wording PDF
Ages 41-65 £42 - £46HolidaySafe* (Premier)
- Ages 41-55 HolidaySafe* £42
- Ages 56-65 HolidaySafe* £46.20
This is also one of our top value picks - click on the right-hand tab above for more.
Cancellation: £5,000 (£60 excess) Baggage: £2,000 (£60 excess) Medical: £10m (£60 excess)
Full info: Key facts PDF, policy wording PDF
Ages 18-35£48Protect Your Bubble Economy*
Cancellation: £1,500 (£150 excess) Baggage: £1,500 (£150 excess) Medical: £10m (£200 excess) Full info: Key facts PDF,policy wording PDF
Ages 36-64£64 Diamond Standard Annual trip
Cancellation: £2,000 (£200 excess) Baggage: £1,000 (£200 excess) Medical: £5m (£200 excess)
Full info: Key facts PDF, policy wording PDF
3Annual Europe: Top value Family Policies
Our top value picks are subjective and include any past payouts for extraordinary circumstances. Insurance is about unexpected events, so there's no guarantees - you can't predict everything. These meet our minimum cover levels , are FCA-regulated and have a good track record.
Ages 18-64 £75 - £113 Direct Travel* (Standard)
With top pick Direct Travel*, prices vary between £75 and £113 depending on your age. If you want natural catastrophe cover, expect to add another £40.
This policy has long been our top ‘top value’ pick - it's three-star Defaqto-rated and has good feedback in our forum. It also paid out for the 2010 ash cloud disruption and provides scheduled airline failure cover.
Cancellation: £3,000 (£75 excess) Baggage: £1,500 (£75 excess) Medical: £10m (£75 excess)
Full info: Key facts, policy wording
Ages 18-65£38 - £46 HolidaySafe* (Premier)
The HolidaySafe Premier* policy is a cheaper ‘top value’ pick. Prices range from £38 to £46, depending on your age.
HolidaySafe says this three-star Defaqto-rated and Which? best buy product paid claims for volcanic ash travel disruption where departures were delayed. We haven’t been able to find any feedback on the insurer. If you have any - let us know.
Cancellation: £5,000 (£60 excess) Baggage: £2,000 (£60 excess) Medical: £10m (£60 excess)
Full info: Key facts PDF, policy wording PDF
Ages 18-64 £86 - £111 LV* (Premier)
The LV Premier* policy premium ranges from £86 to £111 for annual cover.
It has the highest five-star rating from Defaqto, gets the highest overall score from Which? and paid claims in connection with 2010's volcanic ash disruption. Scheduled airline failure cover is also provided as standard, though again feedback is hard to find. If you have any feedback, please let us know.
Cancellation: £5,000 (£50 excess) Baggage: £3,000 (£50 excess) Medical: £10m (£50 excess)
Full info: Key facts , policy wording
Ages 18-64 £97 - £146 Direct Travel* (Standard)
With top pick Direct Travel*, prices vary between £97 and £146 depending on your age. If you want natural catastrophe cover, this increases the cost by approximately £40.
The Standard policy has long been our top ‘top value’ pick- it's three-star Defaqto-rated and has good feedback in our forum. It also paid out for the 2010 ash cloud disruption and provides scheduled airline failure cover.
Cancellation: £3,000 (£75 excess) Baggage: £1,500 (£75 excess) Medical: £10m (£75 excess)
Full info: Key facts, policy wording
Ages 18-64 £100 - £131 LV* (Premier)
The LV Premier* policy premium ranges from £100 to £131 for annual cover.
It has been awarded the highest five-star rating from Defaqto, gets the highest overall score from Which? and has paid claims in connection with the volcanic ash disruption. Scheduled airline failure cover is also provided as standard, though again feedback is hard to find. If you have any feedback, please let us know.
Cancellation: £5,000 (£50 excess) Baggage: £3,000 (£50 excess) Medical: £10m (£50 excess)
Full info: Key facts , policy wording
Ages 18-65£80 - £99 HolidaySafe* (Premier)
The HolidaySafe Premier* policy is a cheaper top value pick, where the prices range from £80 and £99, depending on your age.
The insurer confirms this three-star Defaqto-rated and Which? best buy product has paid claims for volcanic ash travel disruption where departures have been delayed. However, we haven’t been able to find any feedback on HolidaySafe. If you have any - let us know.
Cancellation: £5,000 (£75 excess) Baggage: £2,000 (£75 excess) Medical: £10m (£75 excess)
Full info: Key facts PDF, policy wording PDF
Save a few quid more?
Sometimes these policies can be undercut if you're prepared to do MoneySupermarket's* full comparison to get its exclusives.
3Annual Worldwide:
Cheapest Family Policies
The links below take you directly to our cheapest picks - the lowest cost FCA-regulated policies that meet our defined minimum cover levels . We've done no checks on service/ the insurers' past and as insurance is about unexpected events, you can't predict everything.
Ages 18-44 £48 - £58 Protect Your Bubble*
- Ages 18-35 Protect Your Bubble* £48.25
- Ages 36-44 Protect Your Bubble* £57.90
Cancellation: £1,500 (£150 excess) Baggage: £1,500 (£150 excess) Medical: £10m (£200 excess)
Full info: Key facts PDF, policy wording PDF
Ages 45-64£64 Diamond Standard Annual Trip
Cancellation: £2,000 (£200 excess) Baggage: £1,000 (£200 excess) Medical: £5m (£200 excess)
Full info: Key facts PDF, policy wording PDF
Ages 18-44 £58 - £69 Protect Your Bubble*
- Ages 18-35 Protect Your Bubble* £57.90
- Ages 36-44 Protect Your Bubble* £69.48
Cancellation: £1,500 (£150 excess) Baggage: £1,500 (£150 excess) Medical: £10m (£200 excess)
Full info: Key facts PDF, policy wording PDF
Ages 45-64£77Diamond Standard Annual Trip
Cancellation: £2,000 (£200 excess) Baggage: £1,000 (£200 excess) Medical: £5m (£200 excess)
Full info: Key facts PDF, policy wording PDF
3Annual Worldwide: Top value Family Policies
Our top value picks are subjective and include any past payouts for extraordinary circumstances. Insurance is about unexpected events, so there's no guarantees - you can't predict everything. These meet our minimum cover levels, are FCA-regulated and have a good track record .
Ages 18-64 £114 - £172 Direct Travel* (Standard)
With top pick Direct Travel*, prices vary between £114 and £172 depending on your age. If you want natural catastrophe cover, expect to pay another £40.
Direct Travel's Standard policy has long been our top ‘top value’ pick as it's three-star Defaqto-rated and has good feedback in our forum. It also paid out for the 2010 ash cloud disruption and provides scheduled airline failure cover.
Cancellation: £3,000 (£75 excess) Baggage: £1,500 (£75 excess) Medical: £10m (£75 excess)
Full info: Key facts, policy wording
Ages 18-65£59 - £73 HolidaySafe* (Premier)
The HolidaySafe Premier* policy is a cheaper ‘top value’ pick, where the prices range from £59 and £73, depending on your age.
HolidaySafe confirms this three-star Defaqto-rated and Which? best buy product paid claims for volcanic ash travel disruption where departures were delayed. We haven’t been able to find any feedback on the insurer, but if you have any - let us know.
Cancellation: £5,000 (£60 excess) Baggage: £2,000 (£60 excess) Medical: £10m (£60 excess)
Full info: Key facts PDF, policy wording PDF
Ages 18-64 £128 - £229 LV* (Premier)
The LV Premier* policy premium ranges from £128 to £229 for annual cover.
It's been awarded the highest five-star rating from Defaqto, gets the highest overall score from Which? and paid claims in connection with the volcanic ash disruption. Scheduled airline failure cover is also provided as standard, though again, feedback is hard to find. If you have any feedback, do let us know.
Cancellation: £5,000 (£50 excess) Baggage: £3,000 (£50 excess) Medical: £10m (£50 excess)
Full info: Key facts , policy wording
Ages 18-64 £147 - £223 Direct Travel* (Standard)
With top pick Direct Travel*, prices vary between £147 and £223 depending on your age. If you want natural catastrophe cover, this increases the cost by approximately £40.
This policy has long been our top ‘top value’ pick as it's three-star Defaqto-rated and has good feedback in our forum. It also paid out for the 2010 ash cloud disruption and provides scheduled airline failure cover.
Cancellation: £3,000 (£75 excess) Baggage: £1,500 (£75 excess) Medical: £10m (£75 excess)
Full info: Key facts, policy wording
Ages 18-64 £161 - £260 LV* (Premier)
The LV Premier* policy premium ranges from £161 to £260 for annual cover.
It's been awarded the highest five-star rating from Defaqto, gets the highest overall score from Which? and paid claims in connection with the volcanic ash disruption. Scheduled airline failure cover is also provided as standard, though again feedback is hard to find. If you have any feedback, do let us know.
Cancellation: £5,000 (£50 excess) Baggage: £3,000 (£50 excess) Medical: £10m (£50 excess)
Full info: Key facts , policy wording
Ages 18-65£154 - £191 HolidaySafe* (Premier)
The HolidaySafe Premier* policy is a cheaper top value pick, where the prices range from £154 and £191, depending on your age.
The insurer confirms this three-star Defaqto-rated and Which? best buy product paid claims for volcanic ash travel disruption where departures were delayed. However, we haven’t been able to find any feedback on HolidaySafe. If you have any - let us know.
Cancellation: £5,000 (£75 excess) Baggage: £2,000 (£75 excess) Medical: £10m (£75 excess)
Full info: Key facts PDF, policy wording PDF
2Single trip policies - the top comparisons
Price vary hugely depending on the length of stay, where you're headed to and your profile, to name just three. As such, it's impossible to give any definitive winner, so the best option is to use a comparison service. Here are our top picks:
Best for:
Price and speed
Use it*
MoneySupermarket.com* is a good place to start if you want to shop around for good prices. Quick and easy to use, it found some of the cheapest results in our price comparison.
If you've a few extra minutes spare to check if you're still getting the best price and cover, try Confused.com* and Gocompare. We couldn't separate them, so they're recommended in no particular order.
Typical Prices (APR 2013)
- Europe £6 for a week
- Worldwide £12/week (incl USA and Canada)
Individuals
- Europe £10 for a week
- Worldwide £26/week (incl USA and Canada)
Families
- Europe £11 for a week
- Worldwide £29/week (incl USA and Canada)
Individuals Incl winter sports
- Europe £22 for a week.
- Worldwide £61/week (incl USA and Canada)
Families Incl winter sports
2Annual Policies for over-65s
The game changes for over-65s, primarily because insurers' risk charts predict more claims are likely. Sadly, this means even those in perfect health pay more. Those rejected on grounds of health should see the pre-existing conditions note below.
Age 65-69 from £36 (or free)
Europe only - must use state hospital. EHIC Plus* is £35.64 for individuals and £58.80 for a couple. All policyholders need a free EHIC card too, or you're likely to not be covered for medical costs). Also, you must insist you're taken to a state hospital not a private clinic, as only treatment in state-run institutions is covered by the policy.
Europe only - any hospital. Top Dog* (31 days per trip policy) at £44.80 for individuals, or £69.90 for couples.
Get free European cover... by switching to Nationwide FlexAccount
New and existing holders of Nationwide's FlexAccount* can get free European travel insurance for customers up to age 75 (must be max age 73 at account opening). To get the cover, you must either switch all your direct debits and standing orders from another account to it or pay in at least £750 each month.
Option to upgrade to worldwide, family and/or winter sports available.
For details of other packaged accounts to suit you, see our top packaged bank account guide and analyser.
Worldwide: The Top Dog* premium is £72.20 for an individual. For couples, this increases to £108.32.
The Top Dog policy is via comparison site MoneySupermarket* (you could pay more direct).
Via £10/mth bank account... Nationwide FlexPlus (worldwide cover, w/sports and more)
This recently launched Nationwide FlexPlus* account charges £10/mth and you get worldwide family cover for the year (max age 74). This includes winter sports, travel disruption (caused by weather, ash clouds or airline/travel company failure) and golf cover. On top, it also gives mobile phone insurance cover, extended warranty, as well as UK & European breakdown cover for your car.
For details of other packaged accounts to suit you, see our top packaged bank account guide and analyser.
Age 70-74 from £57 (or free)
Europe only - must use state hospital. EHIC Plus* is £57.26 for individuals and £94.49 for a couple. All policyholders need a free EHIC card too, or you're unlikely to be covered for medical costs.
Europe - any hospital. Elect Travel Insurance* from £74.42 for individuals and from £119.36 for couples. Use the discount code 'save5now' to obtain the reduced Elect Travel Insurance rate.
Get free European cover... by switching to Nationwide FlexAccount
New and existing holders of Nationwide's FlexAccount* can get free European travel insurance for customers up to age 75 (must be max age 73 at account opening). To get the cover, you must either switch all your direct debits and standing orders from another account to it or pay in at least £750 each month.
Option to upgrade to worldwide, family and/or winter sports available.
For details of other packaged accounts to suit you, see our top packaged bank account guide and analyser.
Worldwide: For individual worldwide cover, its cheaper going direct as Elect Travel Insurance* is £96.07. For couples, the premium increases to £161.94. Use the code 'save5now' to obtain the 5% discount on the Elect Travel Insurance rate.
Single or couple via bank account £120... (w/wide with w/sports, disruption & more)
This recently launched Nationwide FlexPlus* account charges £10/mth and you get worldwide family cover for the year (max age 74). This includes winter sports, travel disruption (caused by weather, ash clouds or airline/travel company failure) and golf cover. On top, it also gives mobile phone insurance cover, extended warranty, as well as UK & European breakdown cover for your car.
For details of other packaged accounts to suit you, see our top packaged bank account guide and analyser.
Age 75-79 from £62
Europe only - must use state hospital. EHIC Plus* is £62.24 for individuals and £102.71 for a couple. All policyholders need a free EHIC card too, or you're unlikely to be covered for medical costs.
Europe - any hospital. Planet Earth* (via MoneySupermarket) from £110.95 for individuals and from £195.95 for couples.
Single or couple worldwide via bank account £155
For travellers under 80, the Bank of Scotland (Gold) & Lloyds (Gold) accounts protects you and your partner up to age 79, for no more than 31 days per trip with a maximum of £40 excess. It includes compensation for travel disruption and bus trips.
You also get mobile phone cover with AA breakdown protection included in the monthly cost.
For details of other packaged accounts to suit you, see our top packaged bank account guide and analyser.
Worldwide: For individual worldwide cover, its cheaper going direct as Planet Earth* charges a premium of £202.40 (individual) but increases to £364.32 for couples.
80 to 85 from £232
This is where it gets really pricey. Castle Cover* gives online quotations. For an individual, it ranges from £232.24 for European cover to £348.42 for worldwide cover. For couples, you get a combined discount, meaning the price per person is £197.45 for cover in Europe, or £278.96 (per person) for worldwide cover, but is still the cheapest we've seen.
Over 85
Annual cover is available but here it becomes really, really pricey. This is when you may need to consider a policy per trip, rather than a 12-month policy. You could consider Age UK, while an alternative is All Clear Travel, which would consider a wide age range, as well as pre-existing conditions.
2Cover for pre-existing conditions
Anyone who's had a past serious medical condition or disability is likely to be quoted ludicrously high amounts from most traditional insurers, and it's even worse for those who are also over 65.
You can still use comparisons
Don't despair, online quotations are still available for those with a medical history via MoneySupermarket*, and there are a number of ways to cut the cost and still ensure you're protected.
Staying in Europe? Get a FREE EHIC card
The EHIC card gives you free or discounted medical treatment in any state-run European Union (and a few other countries) hospital. Read the full guide.
Consider single trip cover
Different countries' medical costs vary, and annual policies need to price this in, putting the average cost up. Unless you're going to a country with high medical costs, like the USA or Spain, it's often worth getting a quote for a single trip policy rather than annual.
Cheaper policies from specialist insurers
A number of insurers specialise in giving policies to those with prior illnesses, there are no hard or fast rules so get quotes from as many as you can.
An over-50s travel policy which accepts over 220 pre-existing medical conditions at no extra cost is Staysure*.
Others to add to the list are Protect Your Bubble*, Insurancewith and Avanti*.
If you'd rather pay a higher excess than a high outlay for the premium, Global Travel Insurance* offers good rates, but you'll pay between £500 and £1,500, depending on age, to claim treatment for your condition.
There are a few more good specialists for those with pre-existing conditions, such as MIA Online and Orbis. Travel Plan Direct is also worth a check. For those with breast cancer, check policy details and quotes from Insurepink.
Get benchmark quotes from them and then see if you can beat them using Saga*, Age UK and Insure And Go* (you'll need to phone the latter).
Get a packaged bank account
Travel insurance is often one of the perks you can get for paying a monthly fee for a bank account (usually between £9 and £25). Normally we shout from the hilltops to avoid paid-for current accounts like the plague, but this may finally be a use for them (see all the Best Bank Accounts for normal use).
Some of the policies on offer are more comprehensive than those available elsewhere - mainly as the bank account makes it pretty expensive. Yet for anyone with pre-existing medical conditions, if you speak to the bank and it confirms the policy would cover you, it could actually be quite cheap.
All the big banks offer these. Give Barclays* a quick check, as it is often the most accessible. Nationwide's* fee-free FlexAccount current account is another good option, or at £10/mth, there's the Nationwide FlexPlus* account.
With this, you get a worldwide family policy for the year, including winter sports cover, travel disruption and golf cover. It also gives mobile phone insurance cover, extended warranty, UK & European breakdown cover.
For travellers under 80, the Bank of Scotland (Gold) & Lloyds (Gold) accounts protects you and your partner up to age 79, for no more than 31 days per trip with a maximum of £40 excess. It includes compensation for travel disruption and bus trips.
You also get mobile phone cover with AA breakdown protection included in the monthly cost.
For details of other packaged accounts to suit you, see our top packaged bank account guide and analyser.
See our Top Packaged Bank Account Analyser for more options.
The worst case scenario solution
If cover is still unaffordable, the price may drop considerably if you ask insurers to exclude pre-existing conditions. But it's your judgement call on the risks of going with limited cover.
FREE cover is possible via your bank
All the policies above are the cheapest (or top value) ones available if you are buying insurance the straightforward way. However, travel cover is a common add-on with packaged financial products like bank accounts or credit cards. Here, you take out the product and you get extra benefits, but pay a monthly or yearly fee for the privilege.
If you'll use the other cover that's bundled with a bank account (usually breakdown and mobile), it can be a good deal - see Best Premier Current Accounts to see if they're worth it for you.
But usually, these are nowhere near worth it for just travel insurance. That said, one is worth mentioning at the moment as it provides free travel insurance for account holder(s). We haven't explored the quality of this policy, but it meets our minimum cover amounts.
Free annual European travel insuranceSwitch to Nationwide FlexAccount & pay in £750/mth
- Bank account
- In-credit interest: NONE.
- Arranged overdraft cost: 18.9%.
- Min monthly pay-in: £750 ( explanation )
- Unarranged overdraft fees: £15 paid / unpaid item fees, £20 usage fee (max £95/month).
- Travel insurance
- Cancellation: £5,000 (£50 excess)
- Personal baggage: £1,500 (£50 exc.)
- Medical: £10m (£50 excess)
- Full Info: Key facts PDF Policy wording PDF
New and existing holders of Nationwide's FlexAccount current account get free European travel insurance for customers up to age 75 (must be max age 73 at account opening). To get the cover, you must either switch all your direct debits and standing orders from another account to it or pay in at least £750 each month.
The pay-in is equivalent to depositing a salary or pension of £9,600 (or £9,000 for most 65-74 year olds). If your income is less than that, it's possible to withdraw money and deposit it again to meet the £750 minimum.
➕How good is the insurance?
Q&A;: Will the policy pay out?
An insurance policy that doesn't pay out when you need it to is about as useful as a chocolate teapot.
Is costlier cover worth it?
Insurance providers go all out to scare us into upping the levels of cover. Don't be duped!
Don't upgrade for no reason. Platinum policies with £200m medical cover are bunkum. You're charged more without getting more. Our top picks prove you don't need to pay over the odds for 'over the top' cover.
What is the Consumer Insurance Disclosure Act?
In April 2013, the Consumer Insurance Disclosure Act (see MSE News story) came into force. Now insurers have to ask the questions they want answers to, instead of consumers having to volunteer the information they think may be relevant.
With this in mind, if a claim's rejected and you feel you haven't been "treated fairly" (a key phrase, quote it in correspondence), make a formal complaint. If that fails, you've a right to an independent decision from the free Financial Ombudsman. There's a full how-to in How To Make A Financial Complaint.
Is cancellation covered?
If you voluntarily abandon your holiday, don't expect the insurer to validate your claim. But if you have to cancel due to unforeseen circumstances, such as a death in the family, or even jury service, cover is normally provided.
This clause has hampered those who have abandoned trips following airline strikes, or where no-fly zones have been imposed following incidents such as 2010's volcanic ash cloud. Some insurers viewed this as a voluntary abandonment.
If you want catastrophe cover - or the policy states you are covered for one - check the definition. Not all insurers classed the Icelandic volcanic ash incident as a catastrophe.
Do annual policies cover us if we travel separately?
For multiple people, couple and family policies win but it can also cover solo trips away from your loved ones.
So if you and your partner have arranged, or are planning separate trips, don't presume you have to take out a new insurance policy. Many policies do give cover if you're travelling independently of each other - but do check.
This can also apply to under-18s. Where you have a family policy, children living with you are usually covered to travel separately from their parents, such as school trips, but only if they are travelling with a relative, guardian or person with a legal duty of care.
Is it a package or DIY trip?
Most travel insurance policies are designed to cover packages, as 10 years ago that's how 90% of us booked our hols, and providers haven't kept up. Problematically, this leaves them ill-equipped to cover DIY trips, where flights and accommodation are booked separately.
The biggest issue is a lack of cover for knock-on consequences. If a policy covers scheduled airline failure, for example, and the airline goes under, you'll usually be able to claim for the flights and any consequential losses, such as hotel costs. Without this cover, you'll lose the money you paid for it.
To beat this, you need a policy that specifically covers 'indirect loss' or 'scheduled airline failure'. Check the small print as slowly, more insurers are including this cover. For maximum cover, look for special 'independent traveller' policies. They're becoming more common, but cost a bit more than regular policies.
Do remember though, inherent in package holidays are extra ATOL and ABTA protections, which you don't get on DIY trips. If you're booking a DIY trip, if the additional fee isn't too prohibitive, book on a credit card (repaid in full to avoid interest) and then you get Section 75 protection for anything costing over £100.
NEW - The EU flight delay and cancellation rules?
Under EU rules (EC Regulation 261/2004), you may get compensation for delays of three or more hours. You may also get your ticket money back as well as other costs such as meals and accommodation.
As this applies to flights dating back to 17 February 2005, you can claim now for past problems. You can get up to £480 person back to 2005.
See our Flight Delays Compensation guide for more information.
Take 'reasonable care'
All insurance policies are based on you taking what insurers deem 'reasonable care' of your possessions. If you've left a bag unattended and it gets stolen, don't expect a payout, as from the insurer's perspective it was your fault.
So take all precautions possible and treat your gear as if it hasn't been insured.
Drinking can invalidate your travel insurance
Many people aren't aware that if you have an alcoholic drink on holiday, and you lose something or have an accident, your insurance may not cover you - even if you were only merry.
It varies per policy, but could hit hard, possibly excluding you from medical or possessions cover. So if you're planning to drink, take care and carry as few valuables as you can.
Look out for exclusions/excesses
Taking note of policy exclusions and excesses, which can vary widely between insurers, is at least as important as knowing your cover levels. It's a case where reading the small print, whilst time-consuming, can pay dividends.
Make sure it's decent and correlates well with your travel habits. For instance, many policies do not cover cash. Hardly any will cover pre-existing medical conditions where it's a condition you have or a relative has (if you have to abandon your holiday as a result of a family illness).
Is there a 24hr hotline number?
Time zone differences mean a 24/7 claims line is more necessary than many think. Most insurers now offer one, so keep the number close to hand in case of emergencies (our Little Lifesaver pocket travel guide is perfect for this).
What about credit card travel insurance?
There's a lot of confusion about credit card travel insurance. Often, it's actually only travel accident insurance, which only covers accidents had while on a train, plane or in a hire car paid for on the card, so never think this means you're covered.
A few platinum cards or bank accounts genuinely offer free travel insurance, though the cover levels are usually poor and you often have to pay both the deposit and the full holiday cost on the card or you'll fall foul of their conditions. Always check before relying on this.
This insurance isn't to be confused with Section 75 legal protection, where the same consumer rights from the credit card company as you do from the vendor if something goes wrong (see the Section 75 guide for more info).
What if my travel insurer goes bust?
All the companies listed use FCA-regulated underwriters, which is the basic check.
Yet there are no hard and fast guarantees - in the past, travel insurers both big and small have collapsed. This shouldn't unduly worry you - it's a rare event - but it's important to be aware of the minor possibility.
The Financial Services Protection Scheme (FSCS) protects you in two ways.
- If you need to claim from a bust insurer
The FSCS's main objective is to 'maintain continuity'. This means if your insurer goes bust, it will try to find another provider to take over your policy, or issue a substitute policy. However, if you have any ongoing claims, or need to make a claim before a new insurer is found, the FSCS should ensure these are covered. - If it goes bust and you paid upfront
If you've paid for cover for a year, but the company goes bust after a month or two, then you would lose out.
To protect against that, if the FSCS can't transfer your policy to another provider, you'll be given time to take out alternative insurance, and any money you've already paid will be refunded as compensation via the FSCS. To help explain, here's a quick example...
You paid for a year-long policy in January and the insurer went bust in September. If the FSCS can't get the policy transferred elsewhere, then you will get back four months of the original cost.
The limits of the compensation depend on whether the policy is compulsory or not. Compensation for policies like third party car insurance, which you are required by law to have, are unlimited, so you get 100% of the premium back. Non-compulsory policies (home, travel, payment protection) have to cover 90% of the money paid.
What happens with natural disasters or emergencies?
This is where it gets tough. We may think something like the 2010 Icelandic volcanic ash spurt was a natural disaster (and rarely covered), but it could equally be classified as a weather condition (which is usually covered).
For cancellation payouts, this definition is crucial as to whether it'll pay out.
The difficulty here is that we're dealing with unknowns. It's impossible to know what the next volcano or swine flu-type issue will be, and just as tough to second-guess how an insurer will deal with it.
Don't automatically jump to the conclusion that this is about price. Some far from cheap insurers such as Aviva, Barclays, Lloyds TSB and Nationwide, didn't pay out for all volcano-related costs in 2010.
So what can you do? Well our view - and some may disagree - is that you should make sure the common risks such as medical issues, lost baggage, repatriation, stolen cameras, etc, are appropriately covered.
While the price will be low, at least that way you've a bit of cash left over in case unforeseen eventualities do happen.