Cheap Prepaid Gas & Elec How to get a credit meter or switch & save £100s

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ElectricityPrepay energy is definitely not the cheapest way to power your house, but savings in the £100s are possible. Switch to save - now's the perfect time.

This is a full step-by-step guide to cutting the cost of gas and electricity for prepayment meter users, including top comparisons, the costs of switching meters and social tariffs.

Prepayment meters are energy meters for gas and electricity that allow you to pay for your energy on a pay-as-you-go basis. Over four million UK homes use them.

You top up your energy via a key or card, which you can credit at newsagents, post offices and garages or sometimes online. While they can help to budget, you usually pay more for energy.

Is it time to switch?

Switching to a cheaper prepay tariff can save you £50-£200 - but the timing is crucial. Switch during a round of price hikes and you can end up moving from the frying pan to the fire.

All the big six energy providers have recently hiked prices, so now's the perfect time to switch.

Don't switch
These have hiked prices:
Scottish & Southern Energy (SSE)
9% gas & 9% electricity rise
(15 Oct 2012)
Scottish Power
7% gas, 7% elec rise
(3 Dec 2012)
British Gas & Scottish Gas
6% gas and 6% elec rise
(16 Nov 2012)
Npower
8.8% gas, 9.1% elec rise
(26 Nov 2012)
EDF
10.8% gas and 10.8% elec rise
(7 Dec 2012)
E.on
8.7% dual fuel, 7.7% elec only & 9.4% gas only
(18 Jan 2013)

Time To Switch alerts service: We'll warn you in the free weekly email whenever the switching status changes

Switch, save £100s & get extra cashback

Switching prepay tariffs works in the same way as switching on a credit meter, though competition is limited. Prepay users often pay more for energy and have fewer options.

Our Cheap Energy Club tool makes switching as easy as possible and helps you get no-hassle, permanently cheap gas and electricity. All you need to do is tell it where you live and how much energy you use, then we'll tell you if you're overpaying on your current deal or if there's a cheaper alternative.

But the best bit is we'll keep monitoring your tariff for you every month to ensure you're always on the best deal. Plus if we can switch you, you get £30 cashback.

Cheap Energy Club doesn't work perfectly for those that have one credit meter and one key/card meter. If that's you, it may be easier to use the comparisons below.

  • EnergyHelpline Overall top comparison service. £15 cashback per switch

    Our top pick, based on historical reliability, feedback and research, is Energyhelpline*, which pays £15 cashback (once) per switch whether separate gas and electricity or dual fuel.
  • Alternativ e top picks for freebies. £30 cash, £35-40 wine

    For a dual fuel switch - getting gas and electricity from one provider - you can get bigger freebies (one per household). Yet don't assume dual fuel is always cheapest. Check whether getting separate gas and electricity can undercut it, as it often can.

    £30 cashback: MoneySupermarket*
    6 bottles of wine (worth c.£35-40): uSwitch*

By specifically clicking via these special MoneySavingExpert.com links to get to the comparison sites and not going direct, you also get paid the cashback or freebies on top, provided they can switch you (why they pay). It's usually paid in 45-90 days.

Remember you can still switch if you are in debt with your supplier. This debt will follow you to the new supplier.

If you've less than £500 debt, you can still switch supplier

G et a credit meter for bigger savings

The very cheapest energy tariffs are online deals for those who have credit meters. These measure your usage, then you receive a bill or pay by direct debit afterwards, giving you credit rather than making you pay in advance.

Meters
  • Typical average prepay meter cost: £1,345
  • Typical cheapest prepay meter cost: £1,305
  • Typical cheapest credit meter cost: £1,155

Correct as at June 2013. Based on average consumption for a typical house using a 'medium' amount of energy. Source: UKPower.com

You'll often hear "prepay users don't pay more now" - that's compared to bog-standard tariffs with normal bills. Bill meters offer a wider choice of tariffs including cheap online deals, direct debit discounts and more. It's simply a more competitive marketplace.

Things are better, but it's still an outrage some with prepay are among society's poorest. Others use the least energy, yet pay more. If you can, ditch and switch to a credit meter.

Before you take the plunge and consider switching to a credit meter, bear in mind:

How to get a credit meter for free

If you think a credit meter is right for you, follow these steps.

  • Find out how much your provider will charge to ditch your meter

    As you can see from the table below, some suppliers remove prepay meters and install bill meters for free if you meet their requirements, so it's always worth asking. Though almost always, you'll need to have paid any existing debt off

How much does your existing provider charge for a meter?
Energy supplier Meter cost What are the requirements? Do you have to stay with the supplier?
British Gas Free It checks your account history first. If there isn't enough info, it checks your credit file - you must pass the credit check. No, and you don't have to pay for the meter, even if you switch to another supplier shortly after the swap.
Npower Gas: £60
Elec: £60
Can be free, so ask.
Past account history is reviewed to ensure you won't build up debt and you need to have been clear of debt for 12 months. No.
Scottish Power Gas: £62.90
Elec: £45.91
Past account history is reviewed to ensure you won't build up debt. A credit check is also done. If it thinks you're a risk, it may ask for a deposit which will be returned in 12 months with interest. No.
Scottish & Southern Energy Gas: £52
Elec £52
An Experian credit check and an agreement to set up a direct debit. No.
EDF Free No credit check (but it says this may change soon). No.
E.On Free An external credit check. No.
Correct as at March 2013.

NOTE: All info is confirmed with the suppliers but switching to credit meters is at their discretion, so please tell us about your experience in the discussion.

In receipt of benefits or have a medical condition?

  • Threaten to leave if it isn't free

    If you've passed the credit checks which should, in theory, make you a desirable customer, but are still being asked to pay for removal of the meter - threaten to switch to another prepayment meter provider. Some suppliers may waive the charge to keep your custom.

  • Move to a provider that will give you a credit meter for free

    If you can't get a free meter from your own provider, consider switching to get a prepay tariff with one of the suppliers that does offer free credit meters.

    However, Ofgem rules state that if you have more than £500 debt with a supplier, you can be stopped from switching.

    Remember, there's no guarantee that if you do switch to another company, it will then allow you to get a credit meter. So if you're going to do this, use the chart above in conjunction with finding a cheap prepay provider to ensure you won't end up paying a lot more on prepay if you don't ditch the meter.

    It may be best to wait a few months to build up your history with the company.

Is it worth paying for a credit meter?

If you've tried everything to get a free credit meter and can't, it still may be worth paying, though it's NOT worth getting into debt for.

The cheapest prepayment meter tariff costs, on average, £1,230/year. Yet the cheapest tariff for online customers is currently around £1,140, a saving of around £90, more for some. Balance the saving with the cost of swapping meter to help you decide.

As a rough rule of thumb, if you'll live there over two years and you're not struggling financially, it can be worth paying for a credit meter.

Never had a credit meter before? Quick tips

Credit meters are usually cheaper than prepayment meters, but it takes more effort to stay on top of bills. When you switch over, make sure you do the following:

Check if you're entitled to a rebate

Energy suppliers are obliged to help those in hardship. In the past this has been in the form of a social tariff which offers a discount off standard prices. However this has been replaced with the Warm Home Discount.

The Warm Home Discount came into force on 1 April 2011 and requires suppliers, by law, to help vulnerable customers pay for energy.

It replaces the voluntary tariffs offered by suppliers. It's mainly aimed at those who get pension credit. Suppliers also offer it to a wider group, although this is at their discretion so call up and find out what your supplier will offer you.

Those who are eligible will get at least £135 towards bills from their energy supplier.

Use your meter the right way

  • RadiatorUse less energy. It's not just who you pay, but how much you use. Cutting energy is a mix of big and little things.

    Turn down the thermostat and wear jumpers, turn lights off when you leave a room, use energy-saving light bulbs, defrost the fridge and check it's not on too high, don't leave electrical goods on standby.

    For more info, read the Energy Saving Hunt discussion and see the Energy Saving Trust website.

  • Don't use emergency credit too often. Most suppliers provide around £6-10 emergency credit after your top-up runs out. But when you dip into the emergency credit it doesn't charge you the standing charge (the fixed charge you pay daily just to be connected), so the next time you top up you have to play catch-up, which can throw your budgeting out.

  • Going away? Make sure you top up enough. If you're going away, you need to leave enough credit on the meter to cover the daily standing charge, even if usage will be low. Otherwise you may find your credit runs out and appliances switch off while you're gone.

  • Moved house? Tell your supplier immediately. If you've moved into a home with a prepayment meter, notify the existing supplier immediately and don't use the old tenant's top-up card.

    Otherwise you may end up having to pay someone else's debt just to get an energy supply. The supplier must, under a code of conduct, reset the meter as soon as reasonably possible.

  • Ignore doorstep sellers. There's been a recent scam involving doorstep sellers selling fraudulent top-up cards. The cards, normally sold in £50 denominations for the price of £25, don't work and so it'll be totally wasted cash.

  • Prices are going up, so look at topping up now. This depends on your provider. But with British Gas, for example, the price charged by the meter won't increase until the first time you top up after the price hike. Anything you use prior to that first top-up will be charged at the old rate. As there is usually a maximum top-up, the benefit of this will be limited.
  • Keep your card safe. Lose your card and you'll usually be charged around £10 for a replacement though any top-ups made should be transferred to the new card (though EDF doesn't do that).

This is the first incarnation of this guide. Please tell us how you find this info and if anything needs improving.

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