MoneySavingExpert Privacy Policy

The Money Team

The Money Team consists of Dan, Alana, Wendy and Sunny, and they have worked together to write and update this guide. Martin oversees the process with this guide.

The Consumer Team

The Consumer Team consists of Archna, Jenny, Rose and Becca, and they have worked together to write and update this guide.

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PRIVACY POLICY

1. This site is owned and operated by MoneySavingExpert.com.

2. How to contact us

If you have any queries about this site or our privacy policy, please contact us by writing to MoneySavingExpert.com, Shepherds Building, Charecroft Way, London, W14 0EH.

3. The Information we collect and how we use it

Except in the limited circumstances mentioned below, we do not collect your personal information when you enter or use our site.

Martin's Money Tips

We do collect your e-mail address when you register to receive Martin's Money Tips email. We do not share your e-mail address with 3rd parties and your e-mail address will never be sold onto a 3rd party. Your e-mail address will be stored in a secure Database hosted in a secure site.

If you wish to stop receiving Martin's Money Tips, you can do so at any time by entering your e-mail address and clicking the ‘stop it' button on this page: www.moneysavingexpert.com/tips. If you need to contact us directly you can do so at postmaster@moneysavingexpert.com

Forums

We collect your e-mail address if you register as a participant in our forums. We only use this address to send you your password to enable you to log into our forums or to send you e-mail notices if you have elected to receive them on this page. When you register, you can choose whether to permit your e-mail address to be viewable by other users of the forums.

If you complete the profile facility in our forums, it will be viewable by other users, but other than that, we make no use of it.

We do not monitor our forums or any of the communications between our users (e.g. private messaging). However, we may record and use particular communications that are posted in connection with any investigation of any possible misuse of the forums or any other communication systems that we operate.

IP addresses and Cookies

When you use our chat forums, we log the IP addresses of users' computers which we use solely for administration and trouble shooting purposes.

We use cookies (files which are sent by us to your computer or other access device):

  • in our chat forums, as they are part of the software that powers the chat forums and are needed to stay logged-in if you wish to post messages or reply to messages.
  • On our main site to track the pages and articles visited. We use this information to see which items are (or are not) of greatest interest to MoneySavers.

If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. Our cookies will have the file names yourname@forum.moneysavingexpert.txt or yourname@moneysavingexpert.txt.

If you want to stop cookies being stored on your computer in future, please refer to your browser manufacturer's instructions by clicking “Help” in your browser menu. Further information on deleting or controlling cookies is available at www.AboutCookies.org.

Please note that by deleting our cookies or disabling future cookies you may not be able to post messages in our forums.

The information derived from use of cookies will be aggregated to provide statistical information about the usage of our site. However, we do not use any information derived from cookies, nor any IP addresses we collect, to identify any individual user of our site.

Apart from the uses described in paragraph 3 above the only circumstances in which we would disclose any of this information to any third party are: if ownership of all or part of our website were transferred, in which case any purchaser would only be entitled to use that information in a way consistent with this Privacy Policy; or if we are required to do so by any regulatory or criminal authority.

BudgetBrain.com

We collect your e-mail address if you register to save your budget(s) on budgetbrain.com. We only use this address to send you your password to enable you to log into budgetbrain.com to view and amend your budget/s. Any information entered into Budgetbrain.com will remain confidential to you and will not be accessible by any 3rd parties and can be permanently deleted by you at any time

4. Links

Our site contains links to third party websites that are not subject to this privacy policy. Read our Terms and Conditions for further information on these links. We strongly recommend that you read the privacy policy of any such websites that you visit.

5. Security Policy

We use reasonable precautions to keep the information disclosed to us secure. However, we cannot guarantee the security of the information that you disclose to us. You accept the inherent risks of providing information and dealing on-line and will not hold us responsible for any breach of security unless this is due to our negligence or willful default.

6. Changes

This policy is effective from 9 March 2010 and replaces with immediate effect the privacy policy previously published on 5 January 2010. Section 1 has changed. We may, from time to time make changes to this privacy policy to reflect any changes to our privacy practices in accordance with changes to legislation, best practice or website enhancements. We will let you know what these changes are by posting them to this page, but it is your responsibility as a user to make sure that you are aware of them, by checking for any changes on a regular basis. Changes will become effective as soon as they are posted.

7. General

If you have any requests or queries concerning your personal information or wish to correct or change any information we have about you, please contact us by writing to MoneySavingExpert.com, Shepherds Building, Charecroft Way, London, W14 0EH.

Effective as of: 9 March 2010